United States Postal Service

2.6
98 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 3131 Crums Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3131 Crums Ln, Louisville, KY
40216, United States

Hours

Reviews

2.6
98 reviews
5 stars
30
4 stars
10
3 stars
2
2 stars
5
1 star
51
  • MM
    Modesto Moreno
    Nov 3, 2025
    4.0
    A veces son un poco groseros
  • MB
    Maria B
    Oct 21, 2025
    5.0
    Came to the USPS office to renew my passport + photo service. Fast, friendly, patient and professional service by Mac. Thank you.
  • JT
    J. T.
    Oct 10, 2025
    1.0
    This branch never answers the phone. The wife & I have been calling for days with no answer. How is this a real issue place if business that fails the very first step of customer service (answering the phone).
  • KF
    Kayla Foster
    Oct 6, 2025
    1.0
    IF YOU LIVE IN SHIVELY, SPECIFICALY THE GRASTON LN AREA, THE MAILMAN IS A THEIF. BE AWARE. Horrible service. My mailman marked my house "vacant" and "undeliverable", when he has personally handed us mail and we have several cars in the drive and dogs that bark everytime he delivers. On Saturday (10/4), the mailman marked my packages "return to sender" because my property is "vacant", IVE LIVED HERE 5 YEARS. Another package was supposed to arrive today (Monday 10/6), i was home all day and checked my doorbell cam and the mailman never appeared on my porch, so my husband went to this local USPS on Monday and my packages with limited edition once in a lifetime items were long gone, the manager, who came after the employees called her 3 times and my husband waited an extended amount of time, advised my husband to contact the seller and personally confront the USPS driver instead of the manager taking action. I contacted corporate and will be sending any further packages to a family members addresses. DO NOT TRUST SHIVELY USPS.
  • S_
    s _flow07
    Aug 6, 2025
    5.0
    the cleak lady was helpful n aided me with my package even though it dint have an address

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.