Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 6121 Greenwood Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous customers reported problems with mail and package deliveries, including packages marked as delivered but not received, delays, and misdelivered mail.
Customer Service
While some customers praised the helpfulness and kindness of certain employees, others experienced rudeness and unprofessional behavior from staff.
Operational Problems
Customers frequently mentioned long wait times, inconsistent hours of operation, and difficulty reaching the post office by phone.
Lost Packages
Several reviews highlighted issues with lost packages and mail, leading to frustration and distrust in the postal service.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing satisfaction with service while many others reported significant issues.
MM
Michel
Nov 6, 2025
1.0
Deberian serrar esta porqueria de empresa envie tres paquetes a destinos diferentes y los tres se perdieron , si quieres vivir una mala experiencia puedes enviar con esta empresa , YO SUJIERO NO ENVIAR NADA CON ESTA EMPRESA . LUEGO EL PROCESO DE INVESTIGASION SE TARDA UNA ETERNIDAD Y NO RESUELVEN EL PROBLEMA
KW
Kim Willbur
Oct 4, 2025
1.0
Why would your mail carrier leave mail but not take mail that you’ve put in your box?
BS
Brianna Setzer
Oct 4, 2025
1.0
Had a package out for delivery then they waited until AFTER close to be LAZY and not deliver it, saying it’s available for pickup instead. Get your shit together!
TM
Tyson Michael
Sep 27, 2025
5.0
No comment
CF
Cynthia Francis
Sep 27, 2025
3.0
Went to P O this morning said it opened at 9 am Didn't open lobby until 9 :40 am. If you aren't sure you have reliable employees you should always have 2 assigned to the front desk so at least you may have a 50/50 chance of not opening. Had a postal lady deliver my and complained because she had a lot to deliver that day. I told her it was because we didn't have a mail person deliver anything the day before. She said it was because it was RAINING!. Seriously. What happened to the saying mail will go on no matter the WEATHER. WOW. This world is going to shit.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 6121 Greenwood Rd?
You can send mail, ship packages, get money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a first-time passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo with an appointment.
Do I need an appointment for passport services?
Yes, most passport services require an appointment through the online scheduler. Limited walk-in hours are available at select locations.
What are the operating hours of this Post Office on Saturdays?
The Post Office is open on Saturdays from 9:00 AM to 1:00 PM.
Is the Post Office open on Sundays?
No, the Post Office is closed on Sundays.
How can I get a PO Box at this location?
You can apply for a PO Box online or in person. Online reservations are available through the USPS website, and in-person application requires two valid IDs.
Are PO Box lobby accesses 24/7 at this location?
Most USPS locations offer 24/7 access to PO Boxes within the lobby, but hours may vary. Please check with this Post Office for specific lobby access times.
What nearby post offices can I visit in the Louisville area?
Nearby post offices include Pleasure Ridge Park Post Office, US Post Office, and another United States Postal Service location.
Which nearby banks are close to this Post Office for convenient financial services?
Jefferson County Federal Credit Union, Forcht Bank, and River City Bank are nearby financial institutions you can visit.
What are some nearby places to visit for food or community activities around the Post Office?
You can enjoy a meal at Burger King or Taco Bell nearby, or visit local churches like Iglesia La Luz Del Mundo and Fresh Fire Church for community events.