The UPS Store

4.6
257 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2113 in Louisville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Gardiner Lane Shopping Center @ I-264 (Watterson Expwy).

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

The UPS Store
3044 Bardstown Rd, Louisville, KY
40205, United States

Hours

Reviews

4.6
257 reviews
5 stars
221
4 stars
12
3 stars
0
2 stars
1
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff consistently praised for being friendly, helpful, and professional.

Efficiency

Customers frequently noted quick service and efficient handling of tasks.

Store Environment

The store is described as clean, organized, and welcoming.

Staff Knowledge

Employees are recognized for their knowledge and ability to assist with various needs.

Positive Experience

Many reviews highlight overall satisfaction and a willingness to recommend the store.
  • CW
    Contessa Williams
    Nov 15, 2025
    5.0
    The BEST customer service, no long wait times , above & beyond to make sure the customer are satisfied ABOVE ALL... customers are not rushed, doors locked with an employee at the door to let the customers already inside out while turning customers outside away 5-10 minutes before closing!
  • ER
    Enma Y. Perez Reynaldo
    Nov 15, 2025
    5.0
    Siempre vengo a este sitio cuando voy a hacer una devolución y cada vez la atención es buena, buena de 10. El local limpio y lo mejor de todo que la atención es rápida y no hay que hacer fila
  • SL
    Sara Colvin Lopesilvero
    Nov 11, 2025
    5.0
    Jonathan was so kind and professional, not to mention he was quick and expedient processing three separate returns that I had. He had the same demeanor for his other customer as well. His exceptional customer service really stood out, as it’s difficult to find that at other locations. Thank you, Jonathan for a great experience!
  • CG
    c gilpatrick
    Nov 7, 2025
    5.0
    All of the employees that helped me were friendly and genuinely cared. I made a mistake with an Amazon return and had to go back home to correct it. When I came back about 2 hours later they remembered me
  • AL
    Abdulkarim Loufi
    Nov 4, 2025
    5.0
    Now orders arrive quickly, the goods are good, the delivery service is good, and most importantly, if you don't like the goods, you can easily return them and get a full refund. It's a very convenient company.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the operating hours of The UPS Store #2113 in Louisville?

The UPS Store #2113 is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday 10:00 AM to 3:30 PM, and Sunday 10:00 AM to 3:00 PM. Hours may vary on holidays.