The UPS Store

3.7
150 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0830 in Louisville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Shelby Street And East Broadway.

Details

  • DeliveryNot available

Location

The UPS Store
743 E Broadway, Louisville, KY
40202, United States

Hours

Reviews

3.7
150 reviews
5 stars
91
4 stars
10
3 stars
4
2 stars
8
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service; some employees are praised for being helpful and friendly, while others are criticized for rudeness and unprofessional behavior.

Efficiency

Many customers appreciate the quick service, especially during busy times, although some report long wait times and issues with package processing.

Store Management

There are complaints about the store's management and policies, particularly regarding charges for services that some customers believe should be free.

Package Handling

Several reviews highlight issues with package tracking and delivery, including lost packages and delays, leading to frustration among customers.

Store Environment

The store is generally described as clean and well-organized, with convenient parking, although some customers have experienced problems with incorrect store hours.
  • KE
    Kerry Evans
    4 days ago
    5.0
    Quick and easy. My package is on its way
  • GP
    Gods Picasso
    Oct 13, 2025
    1.0
    This store is permanently closed.
  • MM
    Matthew Martin
    Sep 25, 2025
    1.0
    My package is in Louisville for way too long now. Please send it to me.
  • RH
    Randy Hudson
    Sep 8, 2025
    1.0
    Rude, no help. She had 1 customer in line, ran one off while I was there and I had to make her assist me.
  • TW
    Tracy Westrick
    Jul 23, 2025
    5.0
    This place is so busy. I have not read through the reviews but I see that they don’t have a great score. I have been coming to this UPS for years and I try to come at times when I think there will be less people, But that is out of the control of the workers. They do an awesome job with the volume of people that come in and out of that place! As soon as I get to the counter they always have all the service that I need and help me with any problems! I recommend this location, I also recommend going extremely early in the morning if possible, And having some extra time if you need to go later in the day. While they can be busy, they will help you! And honestly when they’re busy, For the lines that they can have that is practically out the door, They move pretty quick!

Frequently Asked Questions About The UPS Store

What services does The UPS Store #0830 in Louisville offer?

The UPS Store #0830 provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing services.

Where is The UPS Store #0830 located?

It is located at 743 E Broadway, Louisville, KY 40202, at the corner of Shelby Street and East Broadway.