Location.com logo
Brand Certified

The UPS Store

4.0
(130 reviews)

Business Details

9152 Taylorsville Rd, Louisville, KY
40299, United States
(502) 654-7800

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2454 in Louisville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Stonybrook Shopping Center Next To Buffalo Wild Wings.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
9152 Taylorsville Rd, Louisville, KY
40299, United States

Hours

Reviews

4.0
130 reviews
5 stars
96
4 stars
2
3 stars
2
2 stars
2
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees like Sophie, Addison, and Quincy for their exceptional service.

Inconsistency

Several reviews highlighted issues with inconsistent service, including rude employees and problems with store hours not matching posted times.

Store Management

Feedback indicates improvements under new ownership, with many customers noting a positive change in service quality and efficiency.

Efficiency

Customers frequently mentioned quick and efficient service, especially for returns and shipping, although some experienced delays during busy times.

Negative Experiences

A few customers reported negative interactions, including rude behavior from staff and unresolved issues with services like PO Box access.
  • BH
    Bella Hernandez
    Feb 21, 2026
    5.0
    Sophie was very kind and helpful. I was a bit confused on the process of sending packages and she walked me through everything.
  • PA
    Pamela Allen
    Feb 17, 2026
    5.0
    Great customer service!!!
  • JR
    Joshua Rose
    Feb 6, 2026
    1.0
    Worst UPS store in Louisville. The lady who works there has the worst attitude and when they loose your package after you pay for 2cd day air, they do not help at all.
  • EB
    Ed Baker
    Dec 5, 2025
    5.0
    Good service
  • AL
    Anthony Logsdon
    Dec 2, 2025
    1.0
    UPS store person answered door and said we are on a delay. Really. Sidewalks and roads clear and she is in building and not taking packages. I have count 10 others come here and not help them. Ridiculous. She should not be paid until she opens doors.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2454 in Louisville offer?

The UPS Store #2454 provides packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and computer access.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: