Business Details
9152 Taylorsville Rd, Louisville, KY
40299, United States
Certified by The UPS Store • Feb 08, 2026
(502) 654-7800
Certified by The UPS Store • Feb 08, 2026
https://locations.theupsstore.com/ky/louisville/9152-taylorsville-rd
Certified by The UPS Store • Feb 08, 2026
About
Certified by The UPS Store • Feb 08, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2454 in Louisville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Stonybrook Shopping Center Next To Buffalo Wild Wings.
Details
- DeliveryNot available
- [Free/Paid] wi-fiNot available
- Wheelchair accessible entranceAvailable
Location
Certified by The UPS Store • Feb 08, 2026
Hours
Certified by The UPS Store • Feb 08, 2026
Reviews
4.0
128 reviews
5 stars
94
4 stars
2
3 stars
2
2 stars
2
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of employees like Sophie, Addison, and Quincy for their exceptional service.
Inconsistency
Several reviews highlighted issues with inconsistent service, including rude employees and problems with store hours not matching posted times.
Store Management
Feedback indicates improvements under new ownership, with many customers noting a positive change in service quality and efficiency.
Efficiency
Customers frequently mentioned quick and efficient service, especially for returns and shipping, although some experienced delays during busy times.
Negative Experiences
A few customers reported negative interactions, including rude behavior from staff and unresolved issues with services like PO Box access.
- JRJoshua Rose3 days ago1.0Worst UPS store in Louisville. The lady who works there has the worst attitude and when they loose your package after you pay for 2cd day air, they do not help at all.
- EBEd BakerDec 5, 20255.0Good service
- ALAnthony LogsdonDec 2, 20251.0UPS store person answered door and said we are on a delay. Really. Sidewalks and roads clear and she is in building and not taking packages. I have count 10 others come here and not help them. Ridiculous. She should not be paid until she opens doors.
- BABrenda AustinOct 5, 20255.0Sophie is amazing. She helped me through my state of confusion. She is very kind
- JBJanet BettigaOct 5, 20255.0The UPS store I frequent (Taylorsville Rd. Louisville KY) is always super sweet, friendly, have great customer service, and are efficient. I can also always trust UPS to take care of my items in a timely and safe manner.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #2454 in Louisville offer?
The UPS Store #2454 provides packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and computer access.
Where is The UPS Store #2454 located?
It is located at 9152 Taylorsville Rd, Louisville, KY 40299, USA, in the Stonybrook Shopping Center next to Buffalo Wild Wings.
What are the store hours for The UPS Store #2454?
Monday to Friday from 8:30 AM to 7:00 PM, Saturday 10:00 AM to 4:00 PM, and Sunday 11:00 AM to 4:00 PM. Holiday hours may vary, with some holidays closed.
Does The UPS Store #2454 offer mailbox rental services?
Yes, mailbox services are available for all your mail and package needs.
Can I get professional printing and document finishing done at this UPS Store?
Yes, they offer professional printing and document finishing services including sign printing and digital printing.
What payment methods are accepted at The UPS Store #2454?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Is there free Wi-Fi and wheelchair accessible entrance at this UPS Store location?
Yes, The UPS Store #2454 offers free Wi-Fi and a wheelchair-accessible entrance.
Which nearby restaurants can I visit before or after my visit to The UPS Store?
You can visit Buffalo Wild Wings, Carali's Rotisserie Chicken, Jimmy John's, Jersey Mike's Subs, Bambu Louisville, Cena Italian Trattoria, and Pizza Hut nearby.
What nearby services might complement my visit to The UPS Store?
Nearby services include the Shred Nations shredding service, Metro by T-Mobile mobile phone store, and Creekstone Realty for real estate needs.
Are there any nearby fitness or hobby-related places close to The UPS Store?
Yes, THE CAV Fitness gym and Warhammer hobby shops are located nearby for fitness and hobby shopping.
Brand Certified Facts from The UPS Store
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Certified February 08, 2026Yext Knowledge Graph
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