Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5354 in Louisville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Directly Across From The Chick-Fil-A; In Front Of Lowe's Home Improvement.
Details
- DeliveryNot available
Location
Hours
Reviews
3.7
144 reviews
5 stars
93
4 stars
3
3 stars
3
2 stars
6
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service; while some employees are praised for their friendliness and helpfulness, others are reported as rude and unprofessional.
Long Wait Times
Customers frequently mention long lines and slow service, particularly during busy hours, leading to frustration.
Pricing Issues
Several reviews highlight dissatisfaction with unexpected charges for services like tape and printing, which are typically free at other locations.
Store Management
There are complaints about inconsistent management practices, including staff training and store hours, which contribute to negative customer experiences.
Positive Experiences
Despite the negative feedback, many customers report positive experiences with specific employees who provide excellent service.
- SBSamantha BellBanksOct 31, 20255.0Best place ever to get all your business done. Wonderful staff
- STStephanie Treece-SmithOct 13, 20251.0This store is the worst in this area. The line is almost always out the door! Maybe UPS should put another store in the 40216 or 40272 area to absorb some of the traffic. Or this location needs to hire more people.
- WEWesley EmlyOct 1, 20251.0Worst store does not value my business
- KPKatie PufferSep 28, 20255.0Super busy, but employees are always nice & helpful
- DHdoran higdonSep 22, 20251.0Went here around 11am 9/22/25 to return Spectrum equipment. The girls there(one white and one black) were very slow. i was the only one there, the black girl was(sneaking) stuffing what looked like chicken nuggets in her mouth like she had never ate before. The white girl went to the back of the store. 20 minutes later i got the receipt, there were 5 people in line behind me. these girls were slow as slugs.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5354 in Louisville offer?
The UPS Store #5354 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, and small business services.
What are the regular business hours for The UPS Store #5354?
Monday through Friday, 8:30 AM to 7:00 PM; Saturday, 10:00 AM to 4:00 PM; Sunday, 10:00 AM to 3:00 PM.
Is The UPS Store #5354 open on Sundays?
Yes, it is open Sundays from 10:00 AM to 3:00 PM.
Where is The UPS Store #5354 located?
It is located at 6661 Dixie Hwy, Ste 4, Louisville, KY 40258, directly across from Chick-fil-A and in front of Lowe's Home Improvement.
What payment options are accepted at The UPS Store #5354?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Are there any special offers available at The UPS Store #5354?
Yes, customers can save with special offers and coupons available on their website.
Which nearby places can customers visit for food before or after visiting The UPS Store?
Customers can visit Chick-fil-A, Papa Murphy's, Penn Station East Coast Subs, McDonald's, Chili's Grill & Bar, or Hometown Buffet, all located near The UPS Store.
If I'm visiting The UPS Store, where can I find automotive services nearby?
Nearby automotive services include Shepherdsville Auto Glass, Sternberg Chevrolet, Discount Tire, Valvoline Instant Oil Change, and Bluegrass Collision Center.
Are there any nearby places to get health or wellness services near The UPS Store?
Yes, customers can visit Results Physiotherapy, Louisville Ortho, Ortho Louisville - Dixie Highway, or Next Level Sports Nutrition near The UPS Store.
What is a good nearby place to get a haircut or beauty service around The UPS Store?
Great Clips, a hair and beauty salon, is nearby for haircuts and beauty services.