Brand Certified
The UPS Store
3.6(155 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
6661 Dixie Hwy, Louisville, KY
40258, United States
Certified by The UPS Store • Mar 01, 2026
(502) 937-5450
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/ky/louisville/6661-dixie-hwy
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5354 in Louisville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Directly Across From The Chick-Fil-A; In Front Of Lowe's Home Improvement.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
3.6
155 reviews
5 stars
96
4 stars
3
3 stars
4
2 stars
6
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees praised for their helpfulness while others are described as rude and unprofessional.
Pricing Issues
Many customers expressed dissatisfaction with pricing, particularly regarding charges for services that are typically free, such as Amazon returns and basic supplies like tape.
Store Operations
Customers frequently noted issues with store hours and staffing, including being closed during posted hours and long wait times due to understaffing.
Mixed Experiences
While some customers reported excellent service and quick processing, others had negative experiences, leading to a divided perception of the store's overall performance.
- APAnyelis Peña3 days ago5.0The waiting time is short
- MEMaggie EandiFeb 17, 20261.0Unfriendly, wants to rush to be done with you. Wants you to pay for a box so they can put your Amazon returns in one.
- MGMarie Josie Février GeorgesFeb 4, 20261.0For the first I used ups it's the worst time of my life I had gone to send 4 boxes to Mexico they told me very well the boxes will arrive while it's a lie arrived at the Mexican pot we turned the box saying it contains if you are a chain of company the settlements outside the country you should have known and told the customer there are some items that will not be able to pass and the in all this I lost 1400$ then we stole my Inside the box stuff came to tear everything up when I went to Report that I even wrote and even called internationally send emails nothing the service is very bad I lost the money and they stole the worst still I still have a box left in the pot of Mexicano ups I have not yet given it to me I do not know what I should do I am never given a good service I really regret having made me a choice of ups and until now I have a box that is worth 600 dollars we have it I don't know and I also paid more than 350 dollars for the box frankly it seems like a Nightmare I worked hard in the United States to make my money. If and only if I could download the pictures of the box that we took almost everything inside I would do it.
- TMTuwana MckinneyFeb 4, 20261.0$2.30 to print one black and white page is diabolical! UPS get it together.
- DKDyer KeathleyJan 28, 20261.0Open maybe 1/2 the time they say they are. Lines out the door.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5354 in Louisville offer?
The UPS Store #5354 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, and small business services.
What are the regular business hours for The UPS Store #5354?
Monday through Friday, 8:30 AM to 7:00 PM; Saturday, 10:00 AM to 4:00 PM; Sunday, 10:00 AM to 3:00 PM.
Is The UPS Store #5354 open on Sundays?
Yes, it is open Sundays from 10:00 AM to 3:00 PM.
Where is The UPS Store #5354 located?
It is located at 6661 Dixie Hwy, Ste 4, Louisville, KY 40258, directly across from Chick-fil-A and in front of Lowe's Home Improvement.
What payment options are accepted at The UPS Store #5354?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Are there any special offers available at The UPS Store #5354?
Yes, customers can save with special offers and coupons available on their website.
Which nearby places can customers visit for food before or after visiting The UPS Store?
Customers can visit Chick-fil-A, Papa Murphy's, Penn Station East Coast Subs, McDonald's, Chili's Grill & Bar, or Hometown Buffet, all located near The UPS Store.
If I'm visiting The UPS Store, where can I find automotive services nearby?
Nearby automotive services include Shepherdsville Auto Glass, Sternberg Chevrolet, Discount Tire, Valvoline Instant Oil Change, and Bluegrass Collision Center.
Are there any nearby places to get health or wellness services near The UPS Store?
Yes, customers can visit Results Physiotherapy, Louisville Ortho, Ortho Louisville - Dixie Highway, or Next Level Sports Nutrition near The UPS Store.
What is a good nearby place to get a haircut or beauty service around The UPS Store?
Great Clips, a hair and beauty salon, is nearby for haircuts and beauty services.
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