The UPS Store

3.8
109 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5369 in Louisville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Central Station Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
3131 S 2nd St, Louisville, KY
40208, United States

Hours

Reviews

3.8
109 reviews
5 stars
73
4 stars
3
3 stars
3
2 stars
1
1 star
29
  • DC
    deris cox
    Dec 20, 2025
    5.0
    Amazing store!Every time I come here they are efficient and the store is clean!
  • GT
    Geneva Tillman
    Dec 14, 2025
    5.0
    The person behind the counter greeted me and ask if he could help me. Took my boxes, taped the tops for me and printed out my stickers to mail the boxes. Told me when they will be delivered. The prices were kinda high but good service is priceless.
  • CW
    curtis Wilson
    Dec 10, 2025
    1.0
    First off I’d like to acknowledge the fact that I have worked for the main hub in town for almost 9 years. As well as being an experienced online shipper to boot. I went in a couple days ago to drop off a package that I was forced to use UPS for. I just simply asked the clerk if my tracking had the minimal insurance on it. Because it’s the holiday season and things can happen. All he could be bothered to tell me is “I don’t know.” While shrugging his shoulders. And not even looking me in the eyes. Forgive me for trying to give your raggedy behind my business. This is case in point why I despise using UPS. If it’s not a package issue the service is deplorable. This is why I adamantly refuse to do business with them unless forced to. You don’t have to necessarily love your job to do it right. My buyer didn’t pay with an empty debit card so the least that could’ve been done is. Address your lack of knowledge and then politely ask another person who may know. Or use the computer next to you to look it up. Whoever was the clerk needs to be FIRED. If you can’t be bothered to do the minimum then you don’t need the job. Period.
  • PE
    Pedro Jose Espinosa
    Nov 18, 2025
    5.0
    Excelente servicio al cliente
  • LG
    L Gardisser
    Nov 11, 2025
    1.0
    We have been using this store for years to get packages in for an event we do at the expo center. When we started using them $5 per package to pick up, that was reasonable. It is now up to $20. Having already paid a shipping fee, they charge this ridiculous price. If you do not want people using you just say so. If it’s a donation, like we are always told, ask for one don’t demand one. We have found a ups access point via cvs that is free and friendly✌🏻

Frequently Asked Questions About The UPS Store

What services does The UPS Store #5369 in Louisville offer?

The UPS Store #5369 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.

Where is The UPS Store #5369 located?

It is located at 3131 S 2nd St, Louisville, KY 40208, United States, inside the Central Station Shopping Center.