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The UPS Store #3152 in Louisville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Middletown Professional Park.
The staff, especially Joseph and Noah, received high praise for their friendliness, helpfulness, and professionalism.
Efficiency
Customers frequently noted the quick service and efficiency in handling returns and shipping.
Cleanliness
The store was described as clean and well-maintained by multiple customers.
Staff Recognition
Several reviews highlighted specific staff members, particularly Joseph and Ashley, for their exceptional service.
Operational Issues
Some customers expressed frustration with incorrect store hours and issues with printing services.
RC
Rafaela Correa
5 days ago
1.0
bad trust company in the world … they don’t care about a client feeling … lie all the times
LS
Lisa S
Nov 12, 2025
1.0
Paid for a package to be shipped two day and had them pack and box item. Cost over 300.00!! Didn’t get there in time, said UPS tried to deliver but didn’t, it was a residential address and no record of attempt on tracking. I asked for Sherry the owner to call me, she must have enough business because she didn’t bother. When I went in to ask about it the staff called Sherry who wasn’t there, she said she had nothing to tell me so she wouldn’t be addressing my request for a phone call back. There are so many other places to drop off and use for shipping services, CVS, Whole Foods and other UPS stores. Maybe this attitude is why UPS is laying people off? Sherry doesn’t care!! Beware!
AB
Ashley Bishop
Nov 12, 2025
5.0
Fast service and friendly.
JJ
julie jackson
Oct 2, 2025
1.0
Every time I come into this store they are so difficult to return packages.
VV
Vanessa
Jul 26, 2025
5.0
Always super nice! Even today, minutes before closing. Really reliable and great service all the time.
What services does The UPS Store #3152 in Louisville offer?
The UPS Store #3152 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the business hours of The UPS Store #3152?
The store is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Is The UPS Store #3152 open on holidays?
The store is closed on November 27, December 25, December 31, January 1, and January 19. It operates regular hours on November 11 and November 28.
Where is The UPS Store #3152 located?
It is located at 12123 Shelbyville Rd, Ste 100, Louisville, KY 40243, USA, inside Middletown Professional Park.
What payment methods are accepted at The UPS Store #3152?
Payment options include American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Can customers rent mailbox services at The UPS Store #3152?
Yes, mailbox services for mail and packages are available for customers.
Are packing and shipping supplies available at The UPS Store #3152?
Yes, the store offers shipping supplies and moving boxes to assist with packing and shipping needs.
What nearby places could customers visit before or after coming to The UPS Store #3152?
Customers can visit Shred Nations for shredding services, Gibraltar Foundation for community services, or The Cheddar Box Cafe for dining nearby.
Is there a nearby florist customers can visit when visiting The UPS Store #3152?
Yes, A Touch of Elegance Florist is nearby, providing floral design and gifts.
What local retail or boutique stores are close to The UPS Store #3152?
Nearby retail options include Crush Boutique, Two Chicks and Company, and Awakenings Boutique for women's clothing and gifts.