Brand Certified
The UPS Store
4.6(714 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
12123 Shelbyville Rd, Louisville, KY
40243, United States
Certified by The UPS Store • Mar 01, 2026
(502) 254-9330
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/ky/louisville/12123-shelbyville-rd
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3152 in Louisville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Middletown Professional Park.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
4.6
714 reviews
5 stars
632
4 stars5
3 stars1
2 stars7
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, particularly highlighting Joseph and Noah for their exceptional service.
Professionalism
Several reviews noted the professionalism and politeness of the staff, with specific mentions of employees like Ashley and Michael.
Efficiency
Customers frequently commented on the quick service and ability to handle multiple tasks efficiently, making the experience pleasant.
Negative Experiences
A few customers reported unprofessional behavior and issues with service reliability, particularly regarding package handling and communication.
- EJEthan JacobsJan 27, 20265.0Huge props to Matt for juggling 3 desks at once, keeping the line moving. Great service!
- BEBethany EybelDec 31, 20255.0Everyone is always so helpful at this store! Super easy spot for returns. Lydia was amazing, very efficient and knowledgeable and made everything super easy!
- KMKelli MorrisDec 27, 20255.0Great customer service!
- WGWill GNov 26, 20251.0Remind me never to come back to this location, ever store personnel so unprofessional rude i asked the bosses contact only was given a email wow
- RCRafaela CorreaNov 19, 20251.0bad trust company in the world … they don’t care about a client feeling … lie all the times
Frequently Asked Questions About The UPS Store
What services does The UPS Store #3152 in Louisville offer?
The UPS Store #3152 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the business hours of The UPS Store #3152?
The store is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Is The UPS Store #3152 open on holidays?
The store is closed on November 27, December 25, December 31, January 1, and January 19. It operates regular hours on November 11 and November 28.
Where is The UPS Store #3152 located?
It is located at 12123 Shelbyville Rd, Ste 100, Louisville, KY 40243, USA, inside Middletown Professional Park.
What payment methods are accepted at The UPS Store #3152?
Payment options include American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Can customers rent mailbox services at The UPS Store #3152?
Yes, mailbox services for mail and packages are available for customers.
Are packing and shipping supplies available at The UPS Store #3152?
Yes, the store offers shipping supplies and moving boxes to assist with packing and shipping needs.
What nearby places could customers visit before or after coming to The UPS Store #3152?
Customers can visit Shred Nations for shredding services, Gibraltar Foundation for community services, or The Cheddar Box Cafe for dining nearby.
Is there a nearby florist customers can visit when visiting The UPS Store #3152?
Yes, A Touch of Elegance Florist is nearby, providing floral design and gifts.
What local retail or boutique stores are close to The UPS Store #3152?
Nearby retail options include Crush Boutique, Two Chicks and Company, and Awakenings Boutique for women's clothing and gifts.
Brand Certified Facts from The UPS Store
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Certified March 01, 2026Yext Knowledge Graph
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