Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3152 in Louisville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Middletown Professional Park.
Details
- DeliveryNot available
Location
Hours
Reviews
4.6
712 reviews
5 stars
630
4 stars5
3 stars1
2 stars7
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting Joseph and Noah for their exceptional service.
Efficiency
Customers frequently noted the quick service and efficiency of the staff, with many expressing satisfaction at being served promptly.
Professionalism
Several reviews mentioned the professionalism of the staff, with specific commendations for their polite and patient demeanor.
Inconsistency
Some customers reported negative experiences regarding unprofessional behavior and issues with package handling, indicating a lack of consistency in service quality.
Communication
There were complaints about poor communication regarding store hours and issues with package tracking, suggesting a need for better customer information.
- BEBethany EybelDec 31, 20255.0Everyone is always so helpful at this store! Super easy spot for returns. Lydia was amazing, very efficient and knowledgeable and made everything super easy!
- KMKelli MorrisDec 27, 20255.0Great customer service!
- WGWill GNov 26, 20251.0Remind me never to come back to this location, ever store personnel so unprofessional rude i asked the bosses contact only was given a email wow
- RCRafaela CorreaNov 19, 20251.0bad trust company in the world … they don’t care about a client feeling … lie all the times
- LSLisa SNov 12, 20251.0Paid for a package to be shipped two day and had them pack and box item. Cost over 300.00!! Didn’t get there in time, said UPS tried to deliver but didn’t, it was a residential address and no record of attempt on tracking. I asked for Sherry the owner to call me, she must have enough business because she didn’t bother. When I went in to ask about it the staff called Sherry who wasn’t there, she said she had nothing to tell me so she wouldn’t be addressing my request for a phone call back. There are so many other places to drop off and use for shipping services, CVS, Whole Foods and other UPS stores. Maybe this attitude is why UPS is laying people off? Sherry doesn’t care!! Beware!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #3152 in Louisville offer?
The UPS Store #3152 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the business hours of The UPS Store #3152?
The store is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Is The UPS Store #3152 open on holidays?
The store is closed on November 27, December 25, December 31, January 1, and January 19. It operates regular hours on November 11 and November 28.
Where is The UPS Store #3152 located?
It is located at 12123 Shelbyville Rd, Ste 100, Louisville, KY 40243, USA, inside Middletown Professional Park.
What payment methods are accepted at The UPS Store #3152?
Payment options include American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Can customers rent mailbox services at The UPS Store #3152?
Yes, mailbox services for mail and packages are available for customers.
Are packing and shipping supplies available at The UPS Store #3152?
Yes, the store offers shipping supplies and moving boxes to assist with packing and shipping needs.
What nearby places could customers visit before or after coming to The UPS Store #3152?
Customers can visit Shred Nations for shredding services, Gibraltar Foundation for community services, or The Cheddar Box Cafe for dining nearby.
Is there a nearby florist customers can visit when visiting The UPS Store #3152?
Yes, A Touch of Elegance Florist is nearby, providing floral design and gifts.
What local retail or boutique stores are close to The UPS Store #3152?
Nearby retail options include Crush Boutique, Two Chicks and Company, and Awakenings Boutique for women's clothing and gifts.