The UPS Store

4.3
105 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2771 in Louisville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Festival-Strip Mall Next To Jefferson Mall Behind Red Lobster.

Details

  • DeliveryNot available

Location

The UPS Store
4621 Outer Loop, Louisville, KY
40219, United States

Hours

Reviews

4.3
105 reviews
5 stars
80
4 stars
6
3 stars
1
2 stars
3
1 star
15
  • SV
    Silvia Velasquez
    Jan 1, 2026
    2.0
    Last Sunday my husband and I stopped by at the Outer Loop location for passport photos, it wasn’t the first time we use this store for that service, this time the lady who took the photos took around 6 or 7 shots making my husband uncomfortable for the delay, we needed 4 pictures, since we know they sell sets of 2 photos my husband told the lady he needed 4 pictures., it took longer than usual to get them but finally we got them, pay and left, as we get home we checked the envelope, and realized she gave us 4 sets of 2 pictures instead of 4 pictures “ uncut”, when one of the most important things on this pictures is the measurements they are cut off and charged us over $80 , drove around 25 mins back to the store, I told a guy about what happened, he was nice and totally understood what Inwas saying but this blond Cuban lady even though she was taking care of another customer jump into the conversation almost yelling and trying to blame us for the situation, she insisted that a set of 2 pictures she DIDNT CUT counted as 1 copy, the fact that they were uncut didn’t meant they were a single photo, I explained to her in both Spanish and English languages but she insisted I was wrong, I got a refund for the 2 extra sets of photos but when I asked them to please cut the photos on the specific measurements they said they couldn’t, that only the owner could do that, I think I should gotten a discount for that, we felt tired and overwhelmed whit the situation, and left,,, I know they can do better but this lady was absolutely unprofessional, rude and without any common sense, we are not going back to that location, they need to make sure they’re hiring the right people to take care of the customers
  • SF
    Steven Floyd
    Dec 22, 2025
    5.0
    UPS does it all, I was in and out of there with the multiple copies and the printed papers.
  • MH
    Miriam Herrera
    Dec 20, 2025
    5.0
    Muy buena la atención al cliente, todo rápido un excelente equipo de trabajo.👌👌👌
  • AP
    Alain Porro
    Oct 28, 2025
    1.0
    Horrible job. They misplaced my package, they admitted they made a mistake, but made me go through so many hoops to get a refund, customer service needs improving that’s for sure. Will I be using UPS in future, absolutely not.
  • SW
    Sidney Wahle
    Oct 13, 2025
    5.0
    Im a frequenter of this location. Quick and helpful is a good way to describe the service I have received.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:30 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2771 in Louisville provide?

The UPS Store #2771 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, passport/photo ID services, computer access, and small business services.