Brand Certified
The UPS Store
4.1(130 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
4949 Brownsboro Rd, Louisville, KY
40222, United States
Certified by The UPS Store • Mar 01, 2026
(502) 327-9646
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/ky/louisville/4949-brownsboro-rd
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1815 in Louisville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Holiday Manor Shopping Center On Hwy 22 Across From McDonald's.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
4.1
130 reviews
5 stars
97
4 stars
3
3 stars0
2 stars
3
1 star
27
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Joshua and other staff members received high praise for their helpfulness, efficiency, and friendly demeanor.
Customer Service Issues
Several customers reported negative experiences with rude staff, unprofessional behavior, and issues with pricing and service.
Package Handling Concerns
Multiple reviews highlighted problems with lost or mishandled packages, leading to customer distrust.
Store Environment
The store was noted for being convenient and generally well-staffed, but some customers experienced long wait times or felt rushed.
- KHKlara H4 days ago5.0I was confused about my return but Joshua helped me and cleared everything up! He was super helpful
- RHRichard Holbrook4 days ago5.0Joshua is the best and helped me with a difficult print job!!!
- JSJenny SmithFeb 6, 20265.0Joshua is so patient and accommodating with returns! He is always so happy and a pleasure to be around! Employee of the year!
- KRKriston ReynoldsFeb 6, 20265.0Joshua and Josh were very helpful and worked as a team to help me with my returns. Very efficient! Thanks
- AFAndrea FowlerJan 24, 20265.0With the really bad snowstorm coming, I needed to drop off a package to UPS since the deadline to do so was quickly approaching. I called the Holiday Manor store and asked if they were still open. The gentleman said they were closing. I asked if he could stay open for 10 more minutes until I could get there and he said he would. Jarid Bermunez was the person I spoke with and he stayed open so I could drop my package off. Thank you, Jarid!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #1815 in Louisville offer?
The UPS Store #1815 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.
What are the regular business hours of The UPS Store #1815?
The store is open Monday through Friday from 8:00 AM to 7:00 PM, Saturdays from 9:30 AM to 4:00 PM, and Sundays from 10:00 AM to 3:00 PM.
Is The UPS Store #1815 open on holidays?
The store is closed on November 27, December 25, December 31, January 1, and January 19. It maintains regular hours on November 11 and November 28.
What payment methods are accepted at The UPS Store #1815?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #1815 provide mailbox rental services?
Yes, mailbox rentals and mail/package receiving services are available at this location.
Where is The UPS Store #1815 located?
It is located at 4949 Brownsboro Rd, Louisville, KY 40222, inside the Holiday Manor Shopping Center on Hwy 22 across from McDonald's.
Can customers visit nearby eateries like McDonald's and Wendy's before or after using The UPS Store's services?
Yes, customers can conveniently visit nearby fast-food restaurants such as McDonald's, Wendy's, and Subway located close to The UPS Store for meals or snacks.
Are there nearby financial services close to The UPS Store #1815 for customer convenience?
Yes, there are multiple banking options nearby including U.S. Bank, US Bank ATM, and Coinstar for financial services and ATM access.
What other services can customers access near The UPS Store #1815?
Nearby services include shredding through Shred Nations, dry cleaning at Holiday Cleaners Laundry and Alterations, and locksmith services from KeyMe Locksmiths.
How can customers contact The UPS Store #1815?
Customers can call +1 502-327-9646 or email store1815@theupsstore.com for inquiries or service information.
Brand Certified Facts from The UPS Store
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