Staples

4.2
131 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Louisville, KY provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
1935 S Hurstbourne Parkway, Louisville, KY
40220, United States

Hours

Reviews

4.2
131 reviews
5 stars
90
4 stars
10
3 stars
10
2 stars
4
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees going above and beyond.

Management Issues

Some reviews highlighted poor management experiences, particularly with a manager named West, who was described as unhelpful and rude.

Store Condition

The store was generally reported as clean and well-stocked, although there were complaints about disorganization and stock availability.

Mixed Experiences

While many customers had positive experiences, there were also significant complaints about service delays and unhelpful staff during busy times.

Product Availability

Customers appreciated the variety of products available, but some noted frequent stock issues and out-of-stock items.
  • MN
    Mary Neal
    Sep 12, 2025
    5.0
    Great management with great associates.
  • RL
    Randee Landes
    Sep 12, 2025
    1.0
    I have come here for posters a couple times now. No one greets you and you have to wait forever for someone to come out of the print shop just so you can pick up an order.
  • JS
    Josephine Skiles
    Sep 7, 2025
    5.0
    All staff was accommodating and so friendly.
  • SP
    sandra “TotalnutritionSolutions” phillips
    Aug 9, 2025
    5.0
    I shop in this store all the time only once did I encounter a bad experience. Today I received exceptional help from Miranda . I placed an order that was wrong not only did she toss it out but she beyond her duties to get my order correct . Kudos to Miranda
  • BB
    Brittany Boyle
    May 30, 2025
    5.0
    This is always my go-to store but tonight I was blown away by Steven’s customer service! I came in to print off certificates for my students who graduated on Tuesday. I’ve come here for years the week before graduation to print out my classes certificates but this time they were out of the paper that I typically use. The printing center apologized and sent me on my way. Steven stopped me on my way out and asked what type of paper I was looking for, and seemed very hopeful that he could find me a solution. He walked my daughter and I (which he was very kind to) back to all the paper and explained to me the different weights as well as the best paper for certificates. I left with exactly what I needed to get my certificates taken care of in time and maybe even an upgraded to their presentation! Thank you again Steven, you’re a gem in a world where customer service standards are avalanching quickly.

Frequently Asked Questions About Staples

What types of services does Staples in Louisville, KY offer?

Staples offers printing, shipping, technology, travel, recycling, direct mail, design, passport photos, Amazon returns and pickup services.

What are the store hours for Staples at 1935 S Hurstbourne Parkway?

Staples is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.