Visit FedEx Ship Center in Louisville, KY when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Numerous customers reported significant problems with package deliveries, including missed deliveries, packages marked as 'attempted' without actual delivery, and delays in shipping.
Customer Service
While some reviews praised individual staff members for their friendliness and helpfulness, many others criticized the overall customer service experience, citing unprofessional behavior and lack of support.
Accessibility
Customers appreciated the convenient location and easy parking, but some found the facility hard to find and experienced long wait times.
Service Reliability
Many customers expressed frustration over the unreliability of FedEx's service, particularly regarding promised delivery times and the handling of important packages.
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Yvonna Gibbs
Jan 26, 2026
1.0
1126 W Breckinridge St, Louisville, KY 40210 only uses the FedEx toll-free 800 number so you cannot reach anyone at the actual location. I was trying to find out if the store was open due to the weather. There also is no email address
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Gary Horn
Jan 8, 2026
5.0
They do as advertised
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Treme Montgomery
Dec 24, 2025
5.0
I was in and out in no time on Christmas Eve. Very polite employees both times I went there during the holiday rush. I was shocked I was the only one in there. Handicap Parking right in front of the door.
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Elwood
Dec 5, 2025
1.0
FedEx driver in New Albany, IN keeps delivering the packages to the wrong house. Also there is no option on their phone system for wrong house deliveries.
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Raistlin
Sep 6, 2025
2.0
Arrived to pick up my package, location closed 10 minutes early. Highly unprofessional