Business Details
About
Shipping ServiceLogistics ServiceMailing ServiceCourier ServiceDHL USA
The DHL Express Service Point at Next to Louisville International Airport in Louisville offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally. For more information and DHL Promo Codes to help you save on every shipment, visit our store today.
Details
- DeliveryAvailable
- Wheelchair accessible entranceAvailable
Location
DHL Express Service Point Louisville
4607 Poplar Level Rd, Louisville, KY
40213, United States
Hours
Reviews
3.3
200 reviews
5 stars
102
4 stars
9
3 stars
9
2 stars
7
1 star
73
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported significant delays and failures in package deliveries, often citing missed delivery attempts and poor communication.
Customer Service
While some employees, particularly Shronda and Renee, received praise for their helpfulness and professionalism, many reviews highlighted overall dissatisfaction with customer service, including unhelpful responses and lack of accountability.
Employee Praise
Several customers specifically commended individual employees for their exceptional service, indicating that positive experiences were often tied to specific staff members.
Frustration with Processes
Customers expressed frustration with the shipping and tracking processes, including issues with package handling and unclear communication regarding delivery status.
- OJOusman S. JengJan 2, 20265.0Great service provided by Shronda! Thank you
- PBPhillip BellDec 17, 20251.0*TRASH* horrible delivery service. I wouldn’t even give them a one star. Delivery window was from 3pm-5pm. Driver was 2 hours late shows up and leaves. Tracking update stated that it was closed. I literally sat and watched them do a U-turn never attempted to make the delivery. UPS, FedEx, Amazon….**DHL** is the worst!
- IIIgnacioDec 16, 20255.0Selected servicing de shronda
- GMGabriel MillerDec 3, 20255.0Shronda was absolutely amazing. The computer kept crashing and it's the end of the day. We got through it together, her mood was amazing. She was polite and compassionate the entire way. She deserves a raise!
- MAMyrna AbutonOct 16, 20255.0Excellent service at the front desk by Sharonda. I was frustrated about the long drive and the taxes I had to pay but she helped me get everything taken care and I felt much better. Thank you Sharonda!
Frequently Asked Questions About DHL Express Service Point Louisville
What services does DHL Express Service Point Louisville offer?
They provide international shipping, next day shipping, delivery, and can ship packages of any size, including luggage and passports.
Where is DHL Express Service Point Louisville located?
It is located at 4607 Poplar Level Rd, Louisville, KY 40213, next to Louisville International Airport.
What are the operating hours of DHL Express Service Point Louisville?
They are open Monday through Friday from 10:00 AM to 7:00 PM and are closed on Saturdays and Sundays.
How can I contact DHL Express Service Point Louisville by phone?
You can reach them at the local phone number +1 502-380-5775 or the main phone number +1 800-225-5345.
What payment methods does DHL Express Service Point Louisville accept?
They accept American Express, Apple Pay, Check, Discover, Mastercard, and Visa.
Does DHL Express Service Point Louisville provide delivery and have wheelchair accessible entrance?
Yes, they offer delivery service and have a wheelchair accessible entrance.
Are there other DHL Express ServicePoints near DHL Express Service Point Louisville?
Yes, several DHL Express ServicePoints are located nearby, offering similar freight and cargo services, which can be convenient if you need alternative shipping locations.
What industrial equipment or electrical supply stores are near DHL Express Service Point Louisville?
Richards Electric Supply Co and Echo Electric are nearby, providing electrical supplies and industrial equipment that might be useful for business customers.
Are there any home improvement or building supply stores near DHL Express Service Point Louisville?
Yes, HD Supply White Cap and White Cap are nearby home improvement and building supply stores useful for construction or renovation projects.
What are some nearby services or business locations near DHL Express Service Point Louisville that customers might visit?
Customers may also find services like CyberHeadz for IT support, Cook's Locksmith Services for locksmith needs, and transportation services like Tyme-It Transportation nearby, facilitating comprehensive logistics or business needs.