Business Details
About
Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in London, KY when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Location
Hours
Reviews
3.1
162 reviews
5 stars
69
4 stars
17
3 stars
4
2 stars
5
1 star
67
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported packages being delivered to the wrong addresses or not delivered at all, often citing drivers not attempting delivery or claiming addresses were incorrect.
Customer Service
Many reviews highlighted difficulties in reaching customer service, with complaints about unhelpful automated systems and rude staff.
Timeliness
Customers frequently expressed frustration over delayed deliveries, with packages often arriving days later than promised.
Friendly Staff
Despite delivery issues, some customers praised the in-store staff for being friendly and helpful when visiting the location.
Overall Satisfaction
Overall, customer satisfaction is low, with many expressing a desire to avoid using FedEx in the future due to repeated negative experiences.
- CSCynthia SowdersOct 31, 20251.0FedEx never gets the delivery right, they drop my packages off at different neighbors houses so we have to go find them. Today was unbelievable. They passed the driveway then ran off the road, hitting my neighbor's mailbox, broke the post in half, got out and pulled the mailbox and post out from under the truck, then drove off. Without leaving the package.
- MSmary smithOct 22, 20251.0My package was missing for 4 days. I was never able to talk to a live person. The tracking showed delivered and signed for by me. That did not happen. I later found my package in the ditch a half mile from my home. Going forward I will cancel any order scheduled to be shipped by FedEx
- XXXXX xxxOct 14, 20255.0Expensive!!
- KTKirk TiberiusAug 30, 20255.0Fast service
- CBChristopher bennettAug 29, 20251.0I have tried 47 times to get ahold of someone at this location all I get is AI who want transfer my call
Frequently Asked Questions About FedEx Ship Center
What are the primary shipping services offered by FedEx Ship Center in London, KY?
FedEx Ship Center provides a range of shipping services including FedEx Priority Overnight, Standard Overnight, 2Day, Economy Saver, Ground, International, and Express Freight shipping.
Where is the FedEx Ship Center located in London, KY?
The FedEx Ship Center is located at 111 Lagoon Trail, London, KY 40741, USA.
What are the operating hours of FedEx Ship Center in London, KY?
The FedEx Ship Center is open Monday to Friday from 10:00 AM to 7:00 PM and closed on Saturdays and Sundays.
What payment options does FedEx Ship Center accept?
FedEx Ship Center accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Can I purchase packing supplies and boxes at FedEx Ship Center?
Yes, FedEx Ship Center offers FedEx Express Packaging and various boxes and shipping supplies for purchase.
How can I benefit from shipping discounts at FedEx Ship Center?
You can create a free FedEx account to access shipping discounts, which can be done through their website linked in the featured message.
What nearby shopping options are available around FedEx Ship Center?
Near FedEx Ship Center, you can visit Flea Land Flea Market Inc for shopping and eating, and Cute As A Bug Children's Boutique for children's clothing and professional services.
Are there convenient fueling options near FedEx Ship Center for customers?
Yes, customers can find the Marathon gas station nearby for fueling needs, as well as the Pit Stop convenience store for quick purchases.
What local services near FedEx Ship Center could be useful for vehicle or equipment needs?
Nearby services include Worldwide Equipment for truck rentals and industrial equipment, and Ryder Truck Maintenance Shop for truck repairs.
Which nearby businesses can customers visit for other needs while shipping at FedEx Ship Center?
Customers can visit Silverwillow’s World for comic books and print media, or Styling Edge Hair Salon for beauty and barber services, both located close to FedEx Ship Center.