Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2041 Creative Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
174 reviews
5 stars
48
4 stars
4
3 stars
6
2 stars
5
1 star
111
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several specific complaints about individual employees.
Delivery Issues
Frequent complaints about lost or misdelivered packages, as well as delays in mail delivery.
Staff Attitude
Mixed reviews on staff demeanor; while some employees were praised for their friendliness, others were described as miserable and unprofessional.
Operational Efficiency
Customers noted long wait times and understaffing, leading to frustration during busy periods.
Communication Problems
Numerous complaints about the inability to reach the post office by phone, with many customers unable to get assistance.
- JMJazzauroraMSP mspNov 8, 20251.0Mail carrier for my location said he was unable to access my building door, and actually I watched him DRIVE DOWN THE STREET without even stopping at my building so I never got my package. What a joke. Saturday November 8th
- ABAngela BishopOct 4, 20255.0They are always so nice and take great care of me.
- DDDutjamescardsSep 23, 20251.0I dropped nearly 1k of eBay orders off at this location and nothing got an acceptance scan. Terrible Service! I thought the Lansdowne location was bad but this place is worse
- ARAngela RutherfordSep 2, 20251.0My mail carrier is great. Dealing with the location at Creative drive is pathetic lately. Within the last month I have had to file missing package complaints twice and I will probably have to do it again this week. There needs to be a management change at this location. dealing with the clerks is infuriating. I have never met a more miserable bunch of people. No wonder USPS is always hiring.
- ANAngela NicoleJul 26, 20251.0The mail carrier always loses my packages, but marked delivered...they recently installed a new mailbox without telling us, so now I have to go get the key...wish me luck...
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 2041 Creative Dr offer?
This Post Office provides mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can also take your passport photo by appointment.
Do I need to schedule an appointment for passport services?
Most passport services require scheduling an appointment via the online scheduler, though limited walk-in hours are available at select locations.
How much does it cost to get a passport photo here?
The fee for a passport photo at USPS is $15.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person by bringing two valid IDs and your completed application form.
Are PO Boxes accessible after hours at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so please check with this location.
What are the business hours for the United States Postal Service at 2041 Creative Dr?
Open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What nearby healthcare facilities can I visit near the USPS location?
Nearby healthcare facilities include Frankfort Regional Healthcare at Home, Kindred at Home, CenterWell Home Health, Hopebridge Autism Therapy Center, and Back Talk Chiropractic.
Are there any nearby automotive services around the Post Office at 2041 Creative Dr?
Yes, nearby automotive services include Keystone Automotive - Lexington, LKQ Corp - Lexington, GMG Auto Repair, TCi Tire Centers, First Car Auto Sales LLC, Lexus of Lexington, Fast Enough Performance, and CARSTAR on Liberty.
What other nearby businesses might be useful to visit before or after the Post Office?
Nearby businesses include H&R Block for financial services, Spectral Serenity for beauty and skin care, The Tile Shop for home decor, and Every Last Detail Wedding Planners.