United States Postal Service

2.5
73 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1729 Alexandria Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1729 Alexandria Dr, Lexington, KY
40504, United States

Hours

Reviews

2.5
73 reviews
5 stars
23
4 stars
5
3 stars
0
2 stars
3
1 star
42
  • KW
    Kaelyn White
    Oct 7, 2025
    1.0
    Idk why they have a phone they don’t answer anyway. Rude in person as well
  • JY
    Jess Young
    Aug 17, 2025
    1.0
    They’re always putting my neighbors mail in my mailbox and also not picking up the mail that I’m asking to be returned due to the previous tenant no longer living here. I wish this would be addressed but calling isn’t an option and going there I doubt will change the fact this mail deliverer will stop putting others mail in my box or my mail in theirs.
  • MW
    Mike Webb
    Aug 12, 2025
    1.0
    Went into the facility today, and the worker behind the counter was rude! I was inquiring about the charges and he told me to "trust him" and I should know the charges. I believe his name was Mark! When I asked to speak to his supervisor, he turned around and yelled, "OH SUPERVISOR ", before walking off. Spoke to the supervisor, and she seemed unapologetic and seemed like she didn't even care! I have been in customer service over 20 years and this is the exact way not to talk to your customers. Will be driving an extra few miles the opposite way to avoid them. Get some people who care! I know it's a thankless job, but you should still have a little class and courtesy to your customer.
  • SA
    Sable Augustyn
    Jun 3, 2025
    1.0
    Why is there no Dropbox here
  • LA
    Lori Amyx
    Jul 29, 2020
    1.0
    Worst service I’ve ever experienced from a postal service. Staff is rude, gave home many days with no mail delivered, mail delivered to incorrect address multiple times, refuses to pick up our mail from our office at times, just terrible service. Had absolutely no problems prior to January 2020. Wish I could give a zero.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.