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Visit your local Post Office™ at 1729 Alexandria Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Still haven't received mail that was on my informed delivery 2 weeks ago. When I put mail on my mailbox to go out, they don't come by for 1 to 3 days. I've gone to this location and complained multiple times. Nothing changes. Once the supervisor offered to hold our mail there for us to pick up because my check was 2 weeks late coming. From Frankfort to Lexington. And although we have gone in person and told them three times to stop holding the mail, they still are. We haven't received mail in a week.
SS
Sarah S.
Dec 20, 2025
5.0
I have never had a bad experience at this location. They are usually less busy than other locations in town, and I find the staff helpful. That said, I haven't had special requests or come in near closing as some of the other reviews have stated. But on a normal day with normal postage needs, it is my preferred location.
AM
avery mcneily
Dec 20, 2025
5.0
Literally the best post office ever, the people are SO kind everyday and truly make my day!
CB
Christian Barbour
Dec 16, 2025
1.0
I am documenting an unacceptable experience with the United States Postal Service that reflects serious institutional failures in professionalism, reliability, and accountability. A piece of standard mail sent from Louisville to Lexington a short, intrastate route took five days to arrive. During that time, I received USPS Informed Delivery notifications indicating the item would arrive on a specific date. The mail did not arrive as stated and instead appeared one day later, with no explanation for the discrepancy. When the letter was ultimately delivered, it arrived in a condition that clearly indicated it had been opened and re-folded prior to delivery. While the contents were present, the altered state of the mail is fundamentally inconsistent with the expectation that mail arrives sealed and intact. What followed was even more concerning. When I sought clarification, USPS employees deflected responsibility to “the system” and displayed an indifferent, dismissive attitude, effectively communicating that the situation was not their concern and that no meaningful explanation or resolution would be offered. This “oh well” posture toward mishandled mail is completely unacceptable for a federal service entrusted with private correspondence.
KW
Kaelyn White
Oct 7, 2025
1.0
Idk why they have a phone they don’t answer anyway. Rude in person as well
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service location in Lexington, KY?
The United States Postal Service is located at 1729 Alexandria Dr, Lexington, KY 40504.
What are the operating hours of the USPS at 1729 Alexandria Dr?
The USPS is open Monday through Friday from 9 AM to 5 PM, Saturday from 9 AM to 12 PM, and closed on Sundays.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require scheduling an appointment online, though limited walk-in hours may be available.
How much does a passport photo cost at this USPS?
The current fee for a passport photo is $15.
Can I rent a PO Box online for this USPS location?
Yes, you can search for and reserve PO Boxes online through the USPS website, then complete the setup in person.
Is there 24/7 access to PO Boxes at the Lexington USPS?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary by location, so please confirm with this Post Office.
What nearby stores can I visit before or after my USPS trip?
You can visit nearby stores such as Dollar General and Overflow Furniture & Mattress Outlet for convenient shopping.
Are there nearby dining options close to the USPS Lexington location?
Yes, you can enjoy meals at nearby restaurants like Camacho's Kitchen and El Patron Mexican Restaurant before or after your visit.
What healthcare facilities are close to the USPS at 1729 Alexandria Dr?
Nearby healthcare options include Corner Pharmacy and Westside Pediatrics for pharmacy or medical needs during your visit.