Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3525 Lansdowne Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.4
163 reviews
5 stars
47
4 stars
6
3 stars
5
2 stars
10
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including unhelpful and rude staff, as well as difficulty reaching anyone by phone.
Delivery Issues
Numerous complaints about lost or misdelivered packages, with customers expressing frustration over mail not being delivered correctly.
Staff Friendliness
Some customers praised individual staff members for their friendliness and helpfulness, though this was inconsistent across reviews.
Long Wait Times
Customers frequently noted long wait times at the post office, often due to understaffing.
Communication Problems
Customers expressed dissatisfaction with the lack of communication regarding their mail and packages, both in-person and over the phone.
- CCChris Carrington3 days ago1.0One employee working incredibly hard at the front desk. A line is forming of more than 10 people. While she is doing an amazing job, three dudes in the breezeway are drinking coffee and doing nothing. I recognize that everyone has a specific role at the company, but possibly cross-training employees to assist at the front desk might help with your efficiency. I feel bad for the lady working so hard at the front desk
- LMLuv Mai4 days ago1.0I have live in 8 different States so of course way more cities and this is the 1st city where my packages say Delivered but no package/ packages in my mailbox!!! I’m so sick of my hard working money being spent just so my packages can be stolen but the mail carrier! However the worst thing of it all is that this post office doesn’t care and makes excuses!!! I will be leaving Lexington, Ky soon because this is very unsafe and I’m sick of mail in my mailbox that’s not from my household, yea it’s time to go!
- AWAlexandria WilsonOct 9, 20255.0My preferred post office. They’re always patient and help to explain shipping options. Scott is very helpful and friendly.
- JGJakob GibsonOct 4, 20251.0Slow services
- HRHope RothwellSep 26, 20252.0Spent so much time with the prompts just trying to speak to someone to ask a question. Nothing to speak to a live person
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 3525 Lansdowne Dr?
You can send mail and packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and access other postal products and services.
Can I apply for a passport at this location?
Yes, this Post Office accepts first-time passport applications and offers passport photo services by appointment.
Do I need an appointment for passport services?
Most passport services require scheduling an appointment via the online scheduler. Limited walk-in hours are available at select locations.
What are the Post Office's hours of operation?
Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sunday.
How can I rent a PO Box here?
You can reserve a PO Box online at the USPS website or apply in person with two valid forms of ID and a completed application.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with this Post Office for details.
Where is the nearest UPS Authorized Shipping Outlet?
The UPS Authorized Shipping Outlet is nearby and provides courier and shipping services, which could be an alternative for your shipping needs.
Are there any nearby places where I can get document shredding services?
Yes, Shred Nations is located nearby and offers shredding and professional services if you need document destruction.
What restaurants are close to the Post Office where I can grab a meal or dessert?
Nearby options include Dairy Queen Grill and Chill for fast food and ice cream, and Mi Pequena Hacienda for Tex-Mex and Mexican cuisine.
Can I explore any recreational venues near the Post Office?
The Bridge Club of Lexington is nearby, offering a sports club and gym experience where you could engage in recreational activities before or after your visit.