United States Postal Service

4.1
24 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 365 Duke Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
365 Duke Rd, Lexington, KY
40502, United States

Hours

Reviews

4.1
24 reviews
5 stars
16
4 stars
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1
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3
  • MR
    Moss Resarf
    May 18, 2024
    3.0
    Charlie is great, the other woman that works behind the counter is incredibly rude. She was awful to a 70yo woman that had an extremely simple question. Always has an attitude. At least Charlie is awesome.
  • BF
    Barb Fraser
    Apr 8, 2023
    5.0
    There is one gentleman who has worked behind the counter for years. He is the most efficient, professional, knowledgeable, helpful and courteous USPS employee I have had the pleasure of interacting with. USPS needs more like him!
  • ML
    Mary Smyth, LSW
    Mar 3, 2020
    5.0
    I wanted to mail a light box (item used by blind/visually impaired individuals) to an agency that has products for the blind. It was supposed to be mailed as "Free Matter for the Blind". The Post Office employee said he was unable to ship it free, and that I needed to pay postage for it. When I explained why it should be mailed free of postage the employee reached out to a colleague for assistance. The colleague concurred I should pay postage since neither of them had heard of "Free Matter for the Blind". I left the Post Office with my light box. A few days later I had another light box that needed to be shipped. When I arrived at the Post Office I hoped I wouldn't have to leave disappointed again. However, the employee that had waited on me just days before smiled and said he was "so glad that (I) had come back with the light box". He said after I had left the other day he investigated further and discovered I was correct. He apologized and promptly mailed my package as "Free Matter for the Blind". At no time was this employee ever discourteous, snotty, or argumentative. He was sincere and polite each time he helped me. He went above and beyond when he looked into my claims further, greeted me warmly upon my return, and apologized for the misunderstanding. Very nice man!
  • JO
    Johnny Orona
    Jun 20, 2018
    5.0
    Good service, always polite and efficient.
  • SS
    sleddogn
    Aug 12, 2016
    1.0
    All signs say business hours 8am. Went there at 8:22am this morning, counter wasn't open. The usps needs to be 100% shut down. They are all morons, and just lame humans.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.