Staples

3.8
158 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Lexington, KY provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
2081 Harrodsburg Road, Lexington, KY
40504, United States

Hours

Reviews

3.8
158 reviews
5 stars
92
4 stars
19
3 stars
3
2 stars
10
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some customers praised individual staff members for their helpfulness, many reported rude and dismissive service, particularly in the printing department.

Staffing Issues

Numerous reviews highlighted that the store is often understaffed, leading to long wait times and poor customer experiences.

Product Availability

Customers generally found the store well-stocked with necessary office supplies, but some reported issues with specific items being unavailable.

Cleanliness and Organization

While some customers noted that the store was clean and organized, others mentioned it felt neglected and in need of restocking.

Printing Services

The printing department received mixed reviews; some praised the quality and service, while others experienced significant delays and poor assistance.
  • PA
    Paul Adanick
    5 days ago
    1.0
    Tried two copy machines, neither would read my USB. Three employees say idly by at the checkout looking at their phones and telling tales. No other customers in the store. None offered to help, none spoke as I entered or left. Where can you get copies made in the Lexington / nicholasville area?
  • JC
    Jini Carter-Sheehy
    Nov 11, 2025
    5.0
    Very polite and helpful.
  • SS
    sunil sadanand
    Nov 2, 2025
    1.0
    Store folks don’t know what services are offered they confirm on call that it’s available and upon reaching there are rude and deny service after taking baby for the picture there, was disappointed as we did call early and asked if they would be ok doing it after checking with people there. This was my first bad experience across stores in Lexington.
  • MH
    Mary Chris Hampton
    Nov 2, 2025
    5.0
    I had a great experience at the Staples on Harrodsburg Road in Lexington, Kentucky. Jeff was very knowledgeable and helpful.
  • CM
    Carl Mather
    Oct 22, 2025
    1.0
    We have been using this printer service for many projects and businesses including local middle and high school sports teams for over 10 years. Today, a long dirty blonde/brown hair dude (didnt see his name tag) refused to help us print over a 100 5x7 cards today. When we asked for help with setting up the print, he refused to help and gave snarky remarks. When we restated our issue he suggested we go home and figure out how to do it online. Absolute trash customer service and as we left, he yelled "have an awesome day" with more snark. Is this what staples does to loyal customers? Won't be back.

Frequently Asked Questions About Staples

What services does Staples in Lexington, KY offer?

Staples provides printing, shipping, technology, travel, and recycling services, along with products essential for work and learning.

What are the Staples in Lexington, KY store hours?

Monday through Friday: 8:00 AM to 9:00 PM, Saturday: 9:00 AM to 9:00 PM, Sunday: 10:00 AM to 6:00 PM.