United States Postal Service

2.7
49 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 108 W Crystal Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
108 W Crystal Dr, La Grange, KY
40031, United States

Hours

Reviews

2.7
49 reviews
5 stars
17
4 stars
1
3 stars
2
2 stars
6
1 star
23
  • MM
    mneuman3
    Jul 5, 2024
    1.0
    We are still in the middle of having a terrible time getting passports for our kids. The guy that works in the Lagrange location is the least helpful person I have ever dealt with in the post office. He does not work with you at all if there is an issue.
  • TO
    Troy Oliver
    Aug 10, 2022
    5.0
    Very helpful and curious.
  • JD
    J Didle
    Aug 24, 2021
    1.0
    Can someone that works there please send me my card? I need that to pay bills! It's been sitting at your post office for 8 days. I got this email on the 16th and it's the 24th. When I went to ask about it the lady did absolutely nothing.
  • WB
    Wonder Bucket
    Apr 2, 2021
    1.0
    The absolute WORST postal service we have ever experienced. They never want to deliver our incoming NOR pick up our out going mail. If something was ever an issue THEY NEVER communicate with us. WE RUN A SMALL BUSINESS AND RELAY ON THEIR SERVICES BUT THE FAIL US TIME AND TIME AGAIN!!!!!! So annoyed, frustrated and extremely disappointed!!!!! Now I am forced to go with a more expensive service to ensure I get adequate customer service and prompt delivery. Very Unsatisfied Customer!
  • BW
    brielle Williams
    Aug 17, 2020
    1.0
    The lady who answered the phone is EXTREMELY rude and delivered me an empty box and I was asking questions on to why it was empty and she was not helpful at all. FIX THE CUSTOMER SERVICE

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.