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Visit your local Post Office™ at 5106 Madison Pike to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
I never thought I'd be posting a review on a post office but here I am! Today I had 3 packages delivered to my apartment in which stated they were left in the parcel locker. When I went to retrieve the key to get in to the locker wasn't there. I called the post office and spoke to Jeremy who took my information and drove to my apartment complex to check out the issue. Not but 30/45 minutes later (possibly sooner)Jeremy was at my door with packages in hand and mentioned the key was left in the wrong mailbox. It happens, totally understand! Being from Orlando, FL I can say that if this happened there I would of been SOL, they would of never taken the time to do what Jeremy did. With that being said, I give this location an applause. Thank you so much for making a panicky moment resolve with positive closure.
AP
Angela Payer
Sep 6, 2017
1.0
I've never had such bad postal service, and I've lived in multiple states, cities, and even a township. Issues we've had: 1. The mail truck turns around in our driveway (once they came close to running over my husbands legs as he was under our truck fixing something) even after we asked multiple times that they drive the 20 ft. up to the corner to turn around. 2. Our mail carriers think they are training to be Nascar drivers and speed through the neighborhood (squealing tires and brakes). 3. Last Saturday, I was home and could see the mail being delivered. My husband was outside in full view. The carrier left us a note saying he couldn't deliver an item to us as we weren't home. Really?! It took longer to write up that little form/note than it would have to walk the 10 ft. to our door and knock.
I've called to complain to managers, but nothing changes--or if it does, it is because we've taken to chasing down the carriers to impart information (i.e. stop turning around in our driveway). I also don't believe bad reviews like this one make much difference; however, I can't imagine we are the only ones experiencing this. Maybe more people will voice their complaints and then things will change.
TR
Tessa Romana
Jul 22, 2016
1.0
Very rude front desk postal worker. People have bad days, but she continues to provide nothing less than absolute awful customer service. Finally had to take my business to another city.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 5106 Madison Pike?
At this USPS location, you can send mail and packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a first-time passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can also take your passport photo by appointment.
Do I need an appointment to use passport services at this location?
Most passport services require scheduling an appointment through the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 5106 Madison Pike?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM, Saturdays from 9:00 AM to 12:00 PM, and is closed on Sundays.
How can I reserve a PO Box at this Post Office location?
You can search for and reserve PO Boxes online at the USPS website, then complete your setup in person at the Post Office.
Is there 24/7 access to PO Boxes at this USPS location?
Most locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary, so please check with this local Post Office for exact times.
What nearby places can I visit before or after my postal visit at 5106 Madison Pike?
Nearby, you can visit Sterling Staggs Park for outdoor activities or grab a meal at Subway, both convenient spots around the Post Office.
Are there other postal services close to this USPS location?
Yes, there are other nearby postal services including another United States Postal Service and US Post Office locations nearby.
Can I find travel-related services near the Post Office at 5106 Madison Pike?
Yes, Latitude 21 Travel is nearby, offering travel services that could be helpful if you need assistance planning trips or shipping travel documents.
What payment and money transfer services are available near this Post Office?
Near the Post Office, you can find Western Union for money transfers and CoinFlip and LibertyX Bitcoin ATMs for currency exchange needs.