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Visit your local Post Office™ at 12340 W Highway 42 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
This is how my mail came today. Another day of stuffing packages into my box and letting mail spill out the other side, or packages protruding out of my box into the street because carrier too lazy to walk to my porch. USPS delivery just keeps going down hill. Wouldn't even give it one star of I could.
AB
Andi Brooks
Jul 3, 2025
1.0
It breaks my heart to write this, but silence only protects bad behavior.
My daughter, a college student home for the summer, went to the Prospect, KY USPS location to retrieve a package that had been incorrectly placed into collections by Amazon. She followed the instructions provided—bringing her valid ID and tracking information. What should have been a simple visit turned into an upsetting and demeaning experience.
From the moment she approached the counter, the postal worker made it clear she wasn’t welcome. No greeting. No kindness. Just a blank, irritated stare as she politely asked for help. He snatched her ID, saw it was from Tennessee, and instantly became aggressive—slamming down papers, refusing to communicate in complete sentences, and making her feel like she was doing something wrong.
She explained she lives with her parents right down the street while attending school in Tennessee. Still, he continued to treat her with disrespect and condescension. She remained calm, respectful, and patient—but was met with nothing but hostility.
Sadly, the interaction felt racially motivated. As a mother, it’s devastating to know my daughter walked away from a federal facility feeling humiliated, not helped. We expect professionalism from public servants. What she received was the opposite.
This is not just about bad customer service. It’s about the kind of environment we allow to exist. This man may not realize how much harm his attitude causes—but that’s no excuse. USPS is supposed to serve everyone, equally.
I share this not to shame, but to call for accountability. This isn’t about a single worker—it’s about what we choose to tolerate. We must do better.
NS
Nick Shook
Oct 12, 2021
1.0
I set up an appointment here at 9 to get my passport done and they sent me papers and told me to bring them up here. not once did they ask me to fill them out so when I finally got here which is over an hour drive for me they said hey couldn’t do my appointment today because they had one more appointment after me so I rescheduled and went out to my car and I’m the span of 40 mins only 1 person went into the post office and yet they were “too busy” to let me just fill out my papers and get it made today. It was a complete waste of time and they didn’t tell me what I needed to do.
SW
Sahara Woara
May 13, 2021
1.0
The worker in there is absolutely so rude. He should be fired if he gets frustrated by every little thing. Very unprofessional
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service location at 12340 W Highway 42?
You can send mail and packages, get money orders, access Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this Post Office, and do they take passport photos?
Yes, you can submit first-time U.S. passport applications here, and most locations also take passport photos. Be sure to complete and print your application form before applying.
Do I need an appointment for passport services at this location?
Yes, you generally need to schedule an appointment using the online scheduler for passport services, although limited walk-in hours may be available at select locations.
What are the hours of operation for this Post Office?
Monday through Friday, it's open from 8:30 AM to 5:00 PM, and on Saturday from 8:30 AM to 11:30 AM. It is closed on Sundays.
Can I rent a PO Box at the United States Postal Service in Goshen?
Yes, PO Boxes can be reserved online and set up in person at your local Post Office with proper identification and application.
Is there 24/7 access to the PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes. However, hours may vary by location, so check with this Post Office for specific access times.
How can nearby educational institutions like Harmony Elementary School or North Oldham High School be relevant to my visit?
If you're visiting the Post Office from these nearby schools, you can conveniently stop by for mailing needs or passport services before or after school activities.
What are some nearby wellness options such as gyms or spas near the United States Postal Service?
Kentuckiana Jujitsu and Self Defense and Roots of Integrity Holistic Fitness & Wellness are nearby gyms, while Louisville Massage Clinic and Simply Fabulous Massage and More offer spa and massage services, which you might enjoy before or after your visit.
Are there any notable event venues near this Post Office where I can plan to go after my visit?
Yes, The Belknap, which serves as an event and music venue and bar, and Land O' Goshen Farm Event Center, a concert and event planning venue, are nearby places you can check out.
How can using public services nearby like the North Oldham Fire Department be helpful during my visit?
Knowing that emergency services like the North Oldham Fire Department are nearby provides reassurance about safety in the community while you visit the Post Office or nearby businesses.