United States Postal Service

2.8
31 reviews

About

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Visit your local Post Office™ at 1303 US Highway 127 S to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1303 US Highway 127 S, Frankfort, KY
40601, United States

Hours

Reviews

2.8
31 reviews
5 stars
11
4 stars
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1 star
15
  • BE
    Balanced Analyst, Thoughtful Evaluator
    Dec 6, 2024
    3.0
    Small but Efficient: Frankfort’s Post Office The small post office in Frankfort, Kentucky, is a reliable place for handling your mailing needs, but it does have room for improvement. The building itself could certainly use an update; the facilities feel a bit dated, and the interior could benefit from a refresh to make it more welcoming and efficient. Improved signage or a modernized layout might help streamline the experience for customers. That said, the service provided by the staff is solid. The employees are generally friendly, helpful, and knowledgeable about their work. They do their best to ensure that customers get their mail sent out or picked up without any hassle. Whether you’re buying stamps, sending packages, or inquiring about services, the staff is willing to guide you patiently through the process. One of the positives of this smaller post office is that it rarely feels overwhelmingly busy. Lines are usually manageable, making it a good choice for those who want to avoid the rush of larger locations. Overall, while the post office in Frankfort could benefit from some updates to its appearance and functionality, it continues to provide dependable service to the community. It’s not flashy, but it gets the job done efficiently and with a personal touch.
  • KC
    Kennedy Carter
    Feb 13, 2024
    1.0
    Terrible service, from an older gentleman with white hair. He needs to learn how to speak to customers.
  • PG
    PERSONAL GMAIL
    Dec 29, 2020
    1.0
    I assume that this branch of the USPS has forgotten who the customer is and who is there to serve. Asked to get out of line because I didn’t have a return address in envelope. This was followed by snide remarks. Focus on serving your customer.
  • HH
    Heather
    Sep 19, 2019
    1.0
    I've tried to call the post office in Frankfort quite a few times and they do not answer the phone. We have a new mail carrier who leaves our mail hanging out of the mailbox, so everyone who passes by knows what's in my mailbox....

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.