Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1414 in Frankfort offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 1/2 Mile N Of I-64 On Us 127 S Between Qdoba & Concord Cleaners.
Overall, customers praised the staff for being friendly, helpful, and professional, with many highlighting specific employees for their exceptional service.
Efficiency
Many reviews noted the quick and efficient service provided, with customers appreciating the minimal wait times and fast processing of their requests.
Inconsistency
Some customers reported negative experiences with rude staff and inconsistent service, particularly during busy times or when handling complex requests.
Convenience
The location was frequently mentioned as convenient, making it easy for customers to access services.
DK
Denise Konkle
Jan 4, 2026
2.0
UPS store charged me for a lable and another box when Amazon said for me to return it in the same box that I got it in and I did and I have been charged two different times now it's suppose to be a free return and it never is at ur store at koles it's always free there
BE
Beth Eddy
Dec 29, 2025
5.0
Nikki was INCREDIBLE. Very patient and knowledgeable. I appreciate her calm demeanor in a hectic, crowded environment. I was well taken care of today!
SM
Selena Moeller
Dec 26, 2025
5.0
Nicki went above and beyond. I came in the day before Christmas Eve and had to have a package overnighted. She explained it was going to cost me a lot of money, jokes with me and when the address came up different in the system she had me call to make sure it was a match. I am beyond grateful for her calm demeanor and her patience with me and all the customers that was coming in. She was super helpful and friendly.
MD
michelle doyle
Dec 18, 2025
5.0
The customer service from Lexi was amazing! Not only did she take care of me and my multiple shipping requests, she also helped two other customers at the same time. She was very courteous and knowledgeable about the products offered. She took great care of everyone! Just amazing service, thank you!
SW
Sherri West
Dec 16, 2025
5.0
This place is quick, the staff is awesome and the location is so convenient!
Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Frankfort offer?
The UPS Store #1414 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and computer access. They are locally owned and operated to assist with your business and mailing needs.
What are the regular business hours of The UPS Store in Frankfort?
The store is open Monday through Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 1:00 PM, and Sunday from 12:00 PM to 5:00 PM. Hours may vary on holidays.
Is The UPS Store open on Sundays?
Yes, The UPS Store in Frankfort is open Sundays from 12:00 PM to 5:00 PM, but holiday hours may vary. It's recommended to check their website for the latest information.
Where is The UPS Store located in Frankfort?
The UPS Store is located at 1303 US Hwy 127 South, Suite 402, Frankfort, KY 40601, about half a mile north of I-64 on US 127 South between Qdoba and Concord Cleaners.
What payment options are accepted at The UPS Store in Frankfort?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Are there nearby restaurants where I can eat before or after visiting The UPS Store?
Yes, Qdoba Mexican Restaurant and Chick-fil-A are nearby fast food options. Tropical Smoothie Cafe and Starbucks are also close by for drinks and light snacks.
Are there retail stores near The UPS Store for additional shopping needs?
Yes, several retail stores are nearby including Staples, Five Below, Pier 1 Imports, and pOpshelf, which can be convenient for office or personal shopping.
Where can I find banking services near The UPS Store?
Nearby banking options include Farmers Bank & Capital Trust Co. (Franklin Square Branch) and WesBanco, both offering financial services and ATM access.
Does The UPS Store provide notary public services?
Yes, The UPS Store in Frankfort offers notary services as part of their professional business services.