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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 24 S Fort Thomas Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
24 S Fort Thomas Ave, Fort Thomas, KY
41075, United States
Hours
Reviews
3.4
35 reviews
5 stars
21
4 stars0
3 stars0
2 stars0
1 star
14
- MBM BNov 18, 20255.0The Fort Thomas post office is only permitted limited operational revenue on site. In light of this there may be times it would be prudent to visit a larger Post Office if you have money orders to cash. If you choose to visit a smaller office such as Fort Thomas please do so later in the afternoon. It is possible that enough revenue may have accumulated by then to cash your money orders. These revenue limitations are set by management, not by the clerk who works in Fort Thomas. Everyone makes mistakes. If you ever receive the wrong monetary change from a postal clerk, notify the clerk at the time of sale. All clerks Will politely work with you to make sure you get the proper change. No Postal clerk will intentionally short you on your change. It is against the policy of honesty that Postal clerks adhere to and is a fireable offense. All street Addressed Mail for Fort Thomas originates in Newport. Mail carriers are responsible for leaving first and second notices on all packages and certified letters, upon receiving the first notice on Packages or certified, you should be able to pick up the mail item at the Fort Thomas post office the next business day. If you aren’t receiving your notices on Packages and certified, please contact either the Fort Thomas post office or Newport post office to report the problem. Last, but not least. I serve in Fort Thomas community I also was born and raised in the Fort Thomas community. Therefore, I see this as my hometown. I do my best to treat everyone with dignity and respect and try to help everyone above and beyond what is required to make sure their experience with the Post Office is a good one. I may not always be able to accommodate every need either because it can’t be done or it is outside my ability or control to accommodate what is needed. However, I will never be rude ill mannered, angry, or treat anyone in a manner that intentionally offends my customers. I respect and appreciate all my customers and I am very blessed to be able to work with the finest people I’ve ever met.
- KEKevin EaglesJun 23, 20235.0A wonderful historic building in need of historic preservation!
- MHMarti HeilNov 10, 20175.0I have had nothing but positive experiences at this post office. Knowledgeable staff, cheerful, no excessive waiting and even help in saving money on shipping! My only wish is that they install a kiosk for packages and stamps.😊 Ellie should receive a commendation from the post office -- i've never seen anyone so knowledgeable , helpful and good natured working in any post office anywhere! If you go there, take that receipt and please do the survey for her!
- JPJennifer PoeDec 19, 20161.0Awful. I don't care how "courteous" the employees are in person if they don't actually do their jobs. I had a package sitting there for over a month before I got ANY notification from the post office that it was even there. I had shipped it from overseas so had contacted the store in Ireland where I bought it, looked on the USPS website to track it, etc. No record that it was in Ft Thomas and then the post office didn't even bother letting me know it was there. The store in Ireland was actually sending another one over when I got a "Final notice" on my door. The PO employee when we went in said it had been there over a month and basically blamed US for not picking it up sooner. What the...??? We didn't even know it was there!! Now I have another package that is saying it was delivered on the site but I assume it's ALSO stuck at the Ft Thomas post office. I work when the PO is open so having the option to call them would be very appreciated. But like others said, NO ONE ANSWERS the phone ever. And calling the broader 1800 number isn't useful if Ft Thomas is the one dropping the ball AGAIN. Someone, PLEASE learn to handle people's mail as if it is important....
- ACAva CarrierSep 29, 20165.0I really cannot understand these reviews! I am a Ft. Thomas resident and am at the Post Office several times a week for my business. They are ALWAYS courteous and helpful. As far as I know, no Post Office answers the phone anymore, everything goes to a call center now. For heaven's sake, everywhere in Ft. Thomas is 5 minutes from the PO. Just get up and go there if you need something!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 24 S Fort Thomas Ave?
This Post Office provides mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, first-time U.S. passport applications are accepted here, and passport photos can be taken by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment scheduled online, although limited walk-in hours may be available.
What are the operating hours of this Post Office on weekdays?
The Post Office is open Monday to Friday from 9:30 AM to 11:30 AM and then 12:00 PM to 5:00 PM.
Is this Post Office open on weekends?
It is open on Saturdays from 10:00 AM to 2:00 PM and closed on Sundays.
How can I reserve a PO Box at this location?
You can reserve a PO Box online quickly and securely at https://www.usps.com/manage/po-boxes.htm and then complete setup in person.
Are PO Boxes accessible after hours at this Post Office?
Most locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with the Post Office for details.
What nearby places could I visit before or after visiting the United States Postal Service at 24 S Fort Thomas Ave?
Nearby you can visit Fort Thomas Coffee cafe, Fort Thomas Cultural Arts Center, or the Village Players theatre for entertainment and refreshments.
Is there a bank near this Post Office for financial services?
Yes, Guardian Savings Bank and U.S. Bank are nearby for your banking and financial needs.
How can nearby transit or landmarks help me find this Post Office?
The Post Office is close to several well-known points like the US Post Office and USPS Collection Point, making it easy to locate within Fort Thomas.