Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 91 Michigan Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.7
102 reviews
5 stars
36
4 stars
9
3 stars
2
2 stars
3
1 star
52
CH
Cole Heyer
Feb 25, 2026
1.0
Its crazy that ive been dropping my mail off here for my business and never had an issue until recently. Ive always had my mail with the correct corresponding shipping weight and size and all of the sudden the same packages that ive shipped out countless of times before are suddenly having issues and now charging my customers 98 cents to pick up their mail that they paid for. Sad to see a government funded organization do this. If you own a business avoid this post office.
YY
Youdothat.
Feb 1, 2026
5.0
This is a fantastic post office. I am in here at least twice a week and enjoy my interactions in there. Jill is very nice and extremely helpful I try to go to her desk if she is available. The black guy is not as helpful and can be abrasive at times. I try to avoid him if I can. I haven’t had a bad experience here yet. The line does get pretty long around lunch time and near the end of the day.
CC
Carmen Cherry
Jan 20, 2026
1.0
The white lady who was working at 1000 jan 20, 2026 today is absolutely awful. Not helpful or pleasant to interact with. She's very dismissive of questions being asked, she wouldn't let me finish my question before just giving me a generic response "its been doing that" "dont know what to tell you" "just have to wait and see". Its already frustrating enough having to deal with these big corporations that dont have real people to talk to, so to have to speak to a brick wall of a human is ridiculous.
JC
Jade Carroll
Jan 2, 2026
1.0
If you call the phone number; it is an automated system that is incapable of directing you to a human agents and should be entirely ripped from their calling systems. It is incapable of customer service and its the worst automated system i have ever had to deal with. I still haven’t been able to speak with a human representative about my question.
Automated systems should be outlawed.
BF
Ben Fugate
Dec 7, 2025
1.0
My package failed to deliver and was kept at this office location. when I went to go claim my package, they claimed that they “returned to sender” due to it sitting in the mail canter for over 10 days. Didn’t even bother going back and looking for it. Now the tracking website says that nearly 2 months later, it’s JUST NOW leaving the facility. And I’m uncertain whether or not I can ever get it back.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service at 91 Michigan Ave?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo if you schedule an appointment.
Do I need an appointment to use passport services here?
Most passport services require an appointment through the online scheduler, though some limited walk-in hours are available at select locations.
What are the operating hours of this Post Office?
Monday through Friday from 8:15 AM to 5:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sunday.
How can I get a PO Box at this location?
You can reserve a PO Box online quickly and securely, then complete your setup in person at the Post Office with two valid IDs.
Are PO Boxes accessible after normal business hours?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby; however, access hours may vary by location.
Where can I find nearby places for additional shipping and mailing services?
Nearby you can visit The UPS Store or The UPS Store 5029 for courier, printing, and shipping services that complement Post Office offerings.
What nearby locations can I visit for dining options before or after visiting the Post Office?
You might consider Off The Grill, Soul Fuel BBQ, or Guenette Arts and Crafts Center, which also offers restaurant services.
Are there nearby educational facilities close to this Post Office?
Yes, Little Learners Academy preschool and Marshall Elementary PTO - Fort Campbell elementary school are nearby for those with children or educational interests.
How can the nearby Fort Campbell Federal Credit Union assist customers visiting the Post Office?
Customers needing financial services or investing options near the Post Office can visit Fort Campbell Federal Credit Union, right nearby for convenient access.
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