Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3169 in Florence offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located At Weaver Rd And Us 42 Behind Burger King.
Details
- DeliveryNot available
Location
Hours
Reviews
3.4
225 reviews
5 stars
131
4 stars
6
3 stars0
2 stars
5
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some praising friendly and helpful staff, while others report rude and unhelpful interactions.
Efficiency
Many customers appreciate the quick service and streamlined processes for shipping and returns.
Pricing Issues
Several reviews mention high shipping costs and dissatisfaction with pricing practices.
Staff Attitude
There are numerous complaints about staff being rude or dismissive, impacting overall customer experience.
Positive Experiences
Despite negative feedback, many customers express satisfaction with specific employees and their service.
- SBStan BurkeJan 4, 20265.0Fast service and efficient. They have three stations and 2 kiosk stations .
- DJDanielle JaneJan 3, 20265.0Excellent customer service and friendly. No matter what I need shipped they are always very willing to help and get things done quickly.
- SLScott LightDec 20, 20251.0Very unhelpful. Will not follow ups store guidelines that were clearly presented.
- CMChris MaynardDec 16, 20251.0I went in to ship a disassembled German shotgun in a locked case to a dealer down in Florida. The mean lady behind the counter informed me that they don't ship them... So, I go back in after taking the gun back to the car to print the label so I could schedule a pick up. As I was doing it ,miss know it all came over to tell me, very angry looking, that they were not shipping my gun. I told miss know it all,(except pushing away from the table once in a while) to go away from me and it was none of her business. Three employees and the manager threw me out because I got threatened by some old man!!!! They let him commit a crime and escorted him to his truck. After reading all these bad experiences people have had there, I don't know why people would go there. Do not do your shipping at this location....the manager is not doing very well at management 🙄 oh, and , some people got hurt when someone ran their car through the front of the store. And to the owner...shame on you for letting your employees act the way they do!! Save your stupid reply back to me about how you hope that you can make this ok...wrong!!! You have proven to all of us who have had bad experiences at your store that you let them keep doing this to people 💯
- TTtracyheidrichDec 16, 20255.0Ease of use, convenient self service stations, swift ground transportation, and knowledgeable, courteous customer service agents.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Florence offer?
The UPS Store in Florence provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store located in Florence, KY?
It is located at 8459 US 42, Ste F, Florence, KY 41042, behind Burger King at the intersection of Weaver Rd and US 42.
What are the normal business hours of The UPS Store in Florence?
Monday through Friday, it is open from 8:00 AM to 6:30 PM; Saturday from 9:00 AM to 3:00 PM; and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store open on Sundays in Florence?
Yes, the store is open Sundays from 10:00 AM to 3:00 PM.
Does The UPS Store in Florence close on holidays?
Yes, it is closed on some holidays such as November 27, December 25, December 31, January 1, and January 19. Check their website for specific holiday hours.
Which payment methods are accepted at The UPS Store Florence?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Can I send a fax or have documents notarized at The UPS Store Florence?
Yes, the store offers faxing and notary services among other business solutions.
Are there any nearby places I can visit before or after stopping by The UPS Store?
Yes, you can visit nearby places like Burger King for food, Emerson's Bakery for baked goods, or Nail Dimensions for a beauty salon experience.
How can customers use nearby places like Freight and Packing Supplies stores with The UPS Store Florence?
Customers can conveniently access packing supplies and printing services both at The UPS Store and nearby freight and packing supply locations for their shipping and packaging needs.
What are some nearby health and wellness options close to The UPS Store Florence?
Nearby health services include Weaver Dental Care, Modern-Tech Dental Services Inc., and fitness centers such as Curves and Xeno Fitness, ideal for customers combining errands with health and wellness visits.