Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3169 in Florence offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located At Weaver Rd And Us 42 Behind Burger King.
Details
- DeliveryNot available
Location
Hours
Reviews
3.4
217 reviews
5 stars
125
4 stars
7
3 stars0
2 stars
5
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service; while some customers praise the friendly and helpful staff, others report rude and unhelpful interactions.
Efficiency
Many customers appreciate the quick and efficient service, noting that the process for returns and shipping is generally smooth.
Pricing Issues
Several reviews mention dissatisfaction with high shipping costs and additional charges for services like printing labels.
Staff Attitude
There are complaints about certain staff members being rude or dismissive, which negatively impacts the overall customer experience.
Positive Experiences
Despite the negative feedback, many customers express satisfaction with their experiences, highlighting specific employees who provided exceptional service.
- JMJonathan Morrison1 day ago4.0Always fast and friendly
- AGALLEN G3 days ago5.0Quick fast professional service. Better than any other shipping return store. Fantastic service.
- KPK PNov 2, 20255.0Always fast and friendly and going the extra mile to be efficient and kind to customers.
- AMAmanda MillerOct 24, 20251.0Very rude staff. They can't be bothered to greet people or wish them a nice day, even when I say hello or thank you. They would rather run you through like cattle. I only come here when a company makes me use UPS for returns otherwise I use my local Post Office, where people are much nicer and very helpful.
- MMMaria Montes-LandOct 23, 20251.0Stopped by to get some boxes to use for shipping purposes. The rude lady said "We do not sell boxes in bulk quantity like that, in a loud tone. She then said she had to call the manager to see how many boxes she is "allowed" to sell us. She sold us only 5, why? Because she then asked if we will be shipping with them or someone else, we said another UPS store because this store doesn't take live animals like the other UPS stores do. So, we had to drive to 2335 Buttermilk Crossing Crescent Springs, KY 41017, where they gladly sold us as many boxes as they had and even if we don't ship with them, which we do, it wasn't going to be a problem. Why anyone still uses the UPS store in Florence is beyond me. It's not just me with the negative review; it's many others that have the same. Shop somewhere else, even if it is out of your way.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Florence offer?
The UPS Store in Florence provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store located in Florence, KY?
It is located at 8459 US 42, Ste F, Florence, KY 41042, behind Burger King at the intersection of Weaver Rd and US 42.
What are the normal business hours of The UPS Store in Florence?
Monday through Friday, it is open from 8:00 AM to 6:30 PM; Saturday from 9:00 AM to 3:00 PM; and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store open on Sundays in Florence?
Yes, the store is open Sundays from 10:00 AM to 3:00 PM.
Does The UPS Store in Florence close on holidays?
Yes, it is closed on some holidays such as November 27, December 25, December 31, January 1, and January 19. Check their website for specific holiday hours.
Which payment methods are accepted at The UPS Store Florence?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Can I send a fax or have documents notarized at The UPS Store Florence?
Yes, the store offers faxing and notary services among other business solutions.
Are there any nearby places I can visit before or after stopping by The UPS Store?
Yes, you can visit nearby places like Burger King for food, Emerson's Bakery for baked goods, or Nail Dimensions for a beauty salon experience.
How can customers use nearby places like Freight and Packing Supplies stores with The UPS Store Florence?
Customers can conveniently access packing supplies and printing services both at The UPS Store and nearby freight and packing supply locations for their shipping and packaging needs.
What are some nearby health and wellness options close to The UPS Store Florence?
Nearby health services include Weaver Dental Care, Modern-Tech Dental Services Inc., and fitness centers such as Curves and Xeno Fitness, ideal for customers combining errands with health and wellness visits.