With a focus on the community of small businesses and consumers, Staples in Florence, KY provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Mixed reviews on customer service; some staff are praised for being friendly and helpful, while others are criticized for being rude or unresponsive.
Staffing Issues
Frequent complaints about being understaffed, leading to long wait times and poor service during busy hours.
Cleanliness
Significant concerns regarding the cleanliness of the store, particularly the restrooms, which many customers found unacceptable.
Product Availability
Customers appreciate the wide selection of products, but there are complaints about specific items being out of stock.
Printing Services
Printing services receive positive feedback for quality and helpful staff, although there are occasional issues with equipment and service delays.
JS
Jim Shea
Nov 12, 2025
5.0
Excellent service and knowledgeable very helpful
CC
Chuck Carlson
Nov 9, 2025
5.0
Friendly Associates. Shelves well stocked. Check out was fast
MM
Michelle
Nov 3, 2025
1.0
Don’t bother getting passport photos here. Went in and they had three workers behind the printing area chatting. Asked for help with passports waited 15 minutes and had nobody come over then asked the cashier and was told that the only person that can do the photos there is the same as the guy doing Amazon returns. Amazon line was 10+ people deep. So after waiting 25 to 30 minutes we walked out and they missed out on $80 worth of business and we went to Walgreens and we’re helped right away, so my suggestion would be to go to there.
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Heather H
Oct 27, 2025
1.0
I dropped off multiple packages here a week. Store is open until 9pm. Nowhere does it say online Amazon returns are only accepted until 8pm. Arrived at 8:05 and was turned away. Not a big deal if I had checked before leaving and nowhere does it mention Amazon returns closing an hour before for the store closes. And to turn me away because I’m 5 missed past that time that isn’t listed until you walked into the store. 🤷🏻♀️
MB
Maureen Byrnes
Oct 9, 2025
5.0
Staples was clean and neat. It was quick and easy to find the product I wanted. My cashier was excellent. She was friendly and very helpful.
What brands of products can I find at Staples in Florence, KY?
Staples offers products from brands like Amazon, Avery, BIC, Dell, HP, Microsoft, Apple, Canon, Epson, Brother, Logitech, and many more.
What payment options are accepted at Staples in Florence, KY?
Staples accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Does Staples in Florence offer recycling services?
Yes, Staples provides recycling services including recycling of electronics, ink cartridges, and batteries.
Are there convenient nearby locations to visit before or after shopping at Staples?
Yes, customers can visit nearby stores such as Barnes & Noble bookstore, Shoe Carnival shoe and clothing store, and T.J.Maxx department store for a variety of shopping options.
Is there a nearby shipping partner to Staples for courier services?
Yes, the UPS Alliance Shipping Partner is nearby, providing vehicle shipping, courier and delivery services, and shipping center support.
Where can I find places for dining near Staples in Florence, KY?
Several nearby dining options include New Asian Buffet of Florence, Asian Buffet, and Subway sandwich shop.
What social media platforms can I follow Staples in Florence, KY on?
You can follow Staples on Facebook, Instagram (@staplesstores), TikTok (@staplesstores), Twitter (@StaplesStores), LinkedIn, and YouTube.