Staples

4.0
183 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Florence, KY provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
7659 Mall Road, Florence, KY
41042, United States

Hours

Reviews

4.0
183 reviews
5 stars
110
4 stars
26
3 stars
9
2 stars
5
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for being friendly and helpful, while others are criticized for being rude or unresponsive.

Staffing Issues

Frequent complaints about being understaffed, leading to long wait times and poor service during busy hours.

Cleanliness

Significant concerns regarding the cleanliness of the store, particularly the restrooms, which many customers found unacceptable.

Product Availability

Customers appreciate the wide selection of products, but there are complaints about specific items being out of stock.

Printing Services

Printing services receive positive feedback for quality and helpful staff, although there are occasional issues with equipment and service delays.
  • JS
    Jim Shea
    Nov 12, 2025
    5.0
    Excellent service and knowledgeable very helpful
  • CC
    Chuck Carlson
    Nov 9, 2025
    5.0
    Friendly Associates. Shelves well stocked. Check out was fast
  • MM
    Michelle
    Nov 3, 2025
    1.0
    Don’t bother getting passport photos here. Went in and they had three workers behind the printing area chatting. Asked for help with passports waited 15 minutes and had nobody come over then asked the cashier and was told that the only person that can do the photos there is the same as the guy doing Amazon returns. Amazon line was 10+ people deep. So after waiting 25 to 30 minutes we walked out and they missed out on $80 worth of business and we went to Walgreens and we’re helped right away, so my suggestion would be to go to there.
  • HH
    Heather H
    Oct 27, 2025
    1.0
    I dropped off multiple packages here a week. Store is open until 9pm. Nowhere does it say online Amazon returns are only accepted until 8pm. Arrived at 8:05 and was turned away. Not a big deal if I had checked before leaving and nowhere does it mention Amazon returns closing an hour before for the store closes. And to turn me away because I’m 5 missed past that time that isn’t listed until you walked into the store. 🤷🏻‍♀️
  • MB
    Maureen Byrnes
    Oct 9, 2025
    5.0
    Staples was clean and neat. It was quick and easy to find the product I wanted. My cashier was excellent. She was friendly and very helpful.

Frequently Asked Questions About Staples

What are the main services offered by Staples in Florence, KY?

Staples offers printing, shipping, technology, travel, recycling, direct mail, design, passport photos, Amazon returns, and Amazon pickup services.

What are the store hours for Staples in Florence, KY?

Staples is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.