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United States Postal Service

2.4
(171 reviews)

Business Details

2934 Dolphin Dr, Elizabethtown, KY
42701, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2934 Dolphin Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2934 Dolphin Dr, Elizabethtown, KY
42701, United States

Hours

Reviews

2.4
171 reviews
5 stars
54
4 stars
4
3 stars
6
2 stars
7
1 star
100

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported consistent problems with package delivery, including missed deliveries, packages marked as undeliverable without attempts made, and packages being delivered to incorrect addresses.

Customer Service

Feedback highlighted a lack of responsiveness and professionalism from staff, with many customers unable to reach anyone for assistance and experiencing rude interactions.

Employee Performance

Several reviews mentioned lazy behavior from delivery personnel, with claims of drivers skipping deliveries or providing false reasons for undeliverable packages.

Mixed Staff Experiences

While some customers praised individual staff members for their helpfulness, others reported negative experiences with rudeness and unprofessionalism from certain employees.
  • BB
    BLT
    5 days ago
    1.0
    Legitimately the laziest delivery service Ive ever witnessed. No attempt to deliver a package, and claims of a notice left with nothing to show for it.
  • LD
    Laurel Darhali
    6 days ago
    1.0
    When you call, you cannot speak to an agent. I am going to turn this into the Federal government because this is a federal building with federal mail and you cannot talk to anyone.
  • AC
    Anonymous Customer
    Feb 12, 2026
    1.0
    —Four Seasons Neighborhood—I just feel like I never get my mail or there is some reason they cannot deliver my package to the location (not referring to the recent snow). Days after the ice has melted still saying they can’t deliver like walking to the doorstep is just difficult or something. Every other mail delivering service has no issues. Some days I am l supposed to get a handful of mail but the mail man just never shows it’s pretty bad and quit often seeing that all my medications come through mail this has been just so slow and bad. They either need more route runners for this area or someone different.
  • SC
    Skid Clan
    Feb 6, 2026
    1.0
    They said they didn’t have access to my house to deliver my package and now it’s been 4 days since it updated. Starting to think I have a missing package now! Also there is no way to call this location to ask about packages you can call all day long and it will go to voicemail or they will just hang it up instantly
  • CC
    Cullen
    Feb 6, 2026
    1.0
    Absolutely the worst Post Office I have ever dealt with in my 40 years. It is so bad that I am having to get all my mail sent to another family members house in Glasgow just to make sure that i actually receive it

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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