With a focus on the community of small businesses and consumers, Staples in Elizabethtown, KY provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
I was tenth in line to return an Amazon order. While waiting, I overheard the employee loudly complaining about having to watch his grandkids the other day, calling them names and saying how they cried twice during his nine-hour shift.
When it was finally my turn, instead of focusing on the return, he started talking about how he’s been punched in the face before and told me I was “lucky” I hadn’t been. I was just trying to complete a return—not engage in personal conversations like that.
To make matters worse, there was water dripping from the fire sprinkler above the entrance to aisles 32 and 33, which felt unsafe and poorly maintained.
Overall, the experience was unprofessional and uncomfortable.
Next time, I’ll go to an actual UPS Store instead.
SJ
Steve Johnson
Nov 10, 2025
5.0
Always friendly service and has supply you need for office
MK
Mad In KY
Oct 13, 2025
1.0
Trying to drop off an Amazon return and one person working, nine people deep in line. Two other employees at the front counter just walked away!
MP
Malari Page
Sep 30, 2025
5.0
Kiara and the entire staff in printing have been fabulous to work with. They make the entire process simple and stress free.
JV
Joe Ann Voyles
Aug 28, 2025
5.0
I love shopping at Staples whether it’s in store or online. Because I know I can find what I need.