With a focus on the community of small businesses and consumers, Staples in Elizabethtown, KY provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
The young man working the Amazon returns on 10 Jan 2026 around 1pm was very kind, courteous and fast. There was an extremely long line for returns and he greeted each customer with a smile. We all need more workers like that and kudos to him.
ER
Esther Reinholt
Dec 16, 2025
1.0
Premium prices with subpar quality and customer service online and in store. I implore everyone considering a purchase at Staples, to research their standing on sites like BBB and Consumer Affairs, before doing so.
JZ
J Zap
Nov 15, 2025
3.0
I was tenth in line to return an Amazon order. While waiting, I overheard the employee loudly complaining about having to watch his grandkids the other day, calling them names and saying how they cried twice during his nine-hour shift.
When it was finally my turn, instead of focusing on the return, he started talking about how he’s been punched in the face before and told me I was “lucky” I hadn’t been. I was just trying to complete a return—not engage in personal conversations like that.
To make matters worse, there was water dripping from the fire sprinkler above the entrance to aisles 32 and 33, which felt unsafe and poorly maintained.
Overall, the experience was unprofessional and uncomfortable.
Next time, I’ll go to an actual UPS Store instead.
SJ
Steve Johnson
Nov 10, 2025
5.0
Always friendly service and has supply you need for office
MK
Mad In KY
Oct 13, 2025
1.0
Trying to drop off an Amazon return and one person working, nine people deep in line. Two other employees at the front counter just walked away!