United States Postal Service

3.4
27 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 111 E Southern Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
111 E Southern Ave, Covington, KY
41015, United States

Hours

Reviews

3.4
27 reviews
5 stars
15
4 stars
1
3 stars
1
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1 star
10
  • CW
    Chandler Watkins
    Jul 31, 2025
    1.0
    Charged me twice to send something back that was damaged during shipping thru them.
  • PR
    Phillip Lemons (Russ)
    Jul 7, 2025
    5.0
    Always friendly and helpful
  • AB
    Aldona Bieliauskas
    Jun 17, 2025
    1.0
    Terrible post delivery and pick up..
  • DN
    Dylan Neff
    Jun 12, 2025
    5.0
    Very nice guy verified my identity for change of address in all of 2 minutes. Two other locations I visited asked for additional proof of IDs that which the email did not indicate were required.
  • SB
    Sarah Briggs
    Apr 20, 2016
    1.0
    On top of the terrible customer service on the phone and in the actual office, the drivers pick and choose what part of the job they want to do. I have been home all day, yet the driver chose to NOT deliver a package, he instead left the "you weren't home" slip in my mail box. I was home, my dogs were put up, and my door was wide. This is completely unacceptable! Then when I call the office to inform them about this, I am basically told she can't do anything about it & I have to call in the morning to see if I am able to pick it up.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.