United States Postal Service

3.2
72 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 700 Scott St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
700 Scott St, Covington, KY
41011, United States

Hours

Reviews

3.2
72 reviews
5 stars
34
4 stars
4
3 stars
3
2 stars
2
1 star
29
  • MC
    Maura Corcoran
    Sep 24, 2025
    5.0
    Visited the post office on a Saturday to get finger printing done. The clerk was friendly, professional and up front about wait times. I appreciated her honesty and directness. The finger printing process was easy and quick. Thanks very much!
  • EW
    Evan Williams
    Aug 22, 2025
    1.0
    If I could leave zero starts I would. They had my mail from the DMV for 72 days and it got sent back to the dmv as undeliverable while I was receiving mail during that time. The DMV said the address was correct on the mail and due to that I lost my license and my job, due to not able to get there, because I didn’t get my mail and get the papers filled out and sent back and of course they’re not taking responsibility for it after I have proof they had my mail for 72 days. They just keep closing the case without contacting me personally for the information on the case and saying “we reviewed and see no mail was held”….that not what the case is about Im getting really sick of this. Something needs to be done and it needs to be done about it now
  • AW
    Austin Winner
    Aug 15, 2023
    5.0
    Kashiba went above and beyond in helping me with a package that was addressed incorrectly. She was friendly and helpful despite the additional burden I was putting on her. Thank you!
  • MT
    Michael Tenuta
    Jan 18, 2023
    5.0
    I came to this location for my passport appointment. Khay and Tim had the lines moving quickly while being extremely nice and fun. They are amazing. Khay had me out the door by 12:01pm. My appointment was for noon, and I was 5 minutes early. Seriously, it was a great experience at the post office.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.