United States Postal Service

3.1
71 reviews

About

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Visit your local Post Office™ at 700 Scott St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
700 Scott St, Covington, KY
41011, United States

Hours

Reviews

3.1
71 reviews
5 stars
33
4 stars
4
3 stars
3
2 stars
2
1 star
29
  • MC
    Maura Corcoran
    Sep 24, 2025
    5.0
    Visited the post office on a Saturday to get finger printing done. The clerk was friendly, professional and up front about wait times. I appreciated her honesty and directness. The finger printing process was easy and quick. Thanks very much!
  • EW
    Evan Williams
    Aug 22, 2025
    1.0
    If I could leave zero starts I would. They had my mail from the DMV for 72 days and it got sent back to the dmv as undeliverable while I was receiving mail during that time. The DMV said the address was correct on the mail and due to that I lost my license and my job, due to not able to get there, because I didn’t get my mail and get the papers filled out and sent back and of course they’re not taking responsibility for it after I have proof they had my mail for 72 days. They just keep closing the case without contacting me personally for the information on the case and saying “we reviewed and see no mail was held”….that not what the case is about Im getting really sick of this. Something needs to be done and it needs to be done about it now
  • A6
    Ascension 6451
    Jun 4, 2025
    1.0
    This location does not answer phone calls. I was looking to filing a complaint with my neighbors mail being put into my very obviously labeled and numbered mailbox while my neighbors mailbox is literally right next door with their own specificity numbered and obvious mailbox. It’s lazy for whoever is mailing on east 10th street to blatantly just fill my mailbox with a neighbors mail. It was sensitive documents and that’s so dangerous and neglectful. This happened June 04 2025 prior to 10 am. This is not acceptable. Please please please, think about taking shortcuts with people’s information that could lead to very dangerous situations in the wrong hands. There’s no excuse on being confused on where it should have been placed, when there are indicators everywhere. This postal office needs work.
  • MR
    Misty Ray
    May 27, 2025
    1.0
    Pair the post office down there for some reason every time I get a package has got insurance on it. It says it’s delivered into my mailbox and it’s not this is the second time this has happened with this post office in Covington so I don’t know if postal workers are stealing the stuff or just delivering it to the wrong address and they keep saying they deliver it when you look, it’s never there And this is the second time this has happened with insured packages. This is ridiculous. Maybe they need to recheck who or haven’t working on these routes to make sure we get our mail I live on Delmar.
  • MB
    Melissa Baird
    Jan 21, 2023
    5.0
    Staff are always friendly, fast, and helpful. Rarely any wait.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.