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United States Postal Service

2.7
(28 reviews)

Business Details

800 Burkesville St, Columbia, KY
42728, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 800 Burkesville St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
800 Burkesville St, Columbia, KY
42728, United States

Hours

Reviews

2.7
28 reviews
5 stars
10
4 stars
2
3 stars
1
2 stars
0
1 star
15
  • AA
    Anonymous
    Feb 18, 2026
    1.0
    This post office deserves a negative star review. Packages won’t be delivered and is always listed as animal interference before they even arrive to deliver the mail. Attached to this review is from back in January of this year where they said it was animal interference at 8:06am when the mail carrier didn’t arrive until 11:27am, nor was an attempt even made. I have to waste time out of my day every time to pick up packages they refuse to deliver. FedEx and UPS always deliver without any issue and with no animal interference so why does this place always seem to have a problem? And it seems I’m not the only one having a problem with this post office. Perhaps it’s time to fire the people here if they can’t do their job and actually hire people who are willing to because I’m tired of having to do it for them. And to top it off when I do pick up my packages the guy there is always rude. A 2.8 star rating is generous for this place. As this has been going on for roughly a year now, clearly something needs to change.
  • WM
    william mize
    Jan 20, 2026
    1.0
    Delivery person will not get out of vehicle when it’s cold out. Pulled up the drive turned around and got a notice of failed delivery
  • BM
    Bob MacSwitt
    Dec 10, 2025
    5.0
    Professional staff.
  • JB
    Jennifer Baker
    Sep 24, 2025
    1.0
    They sent a package we were expecting to Jeffersonville Indiana which delayed it by 3 days. We tried to call the Columbia branch but the number is no longer in service. So apparently if you have a problem you have to go in to talk to anyone. This is the crappiest customer service I have ever experienced.
  • AO
    Amy “leamyca” OC
    Sep 24, 2025
    1.0
    The postal service at this location is so bad that it deserves a negative. I don't get my mail and many packages never get delivered. If I do get a package, it's smashed into the mailbox or thrown out onto the ground.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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