United States Postal Service

2.8
26 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 800 Burkesville St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
800 Burkesville St, Columbia, KY
42728, United States

Hours

Reviews

2.8
26 reviews
5 stars
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1
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1 star
13
  • BM
    Bob MacSwitt
    Dec 10, 2025
    5.0
    Professional staff.
  • JB
    Jennifer Baker
    Sep 24, 2025
    1.0
    They sent a package we were expecting to Jeffersonville Indiana which delayed it by 3 days. We tried to call the Columbia branch but the number is no longer in service. So apparently if you have a problem you have to go in to talk to anyone. This is the crappiest customer service I have ever experienced.
  • AO
    Amy “leamyca” OC
    Sep 24, 2025
    1.0
    The postal service at this location is so bad that it deserves a negative. I don't get my mail and many packages never get delivered. If I do get a package, it's smashed into the mailbox or thrown out onto the ground.
  • SC
    Sherri Coffey
    Jul 25, 2025
    1.0
    Cannot do their job properly. Always full of lies why they can't do it.
  • MP
    Michele Prestigiacomo
    Apr 12, 2024
    1.0
    Office said package delivered today,at 12:01 pm. 4/12/24 I was home. NO package was delivered Its a 45# bag of dog food. Can't get through to this post office. Contacted the vendor. PO days it was delivered. Nope. No where on the property Walmart contacts PO.. SAYS GIVE IT TWO DAYS So tracking numbers serve what purpose? Lie about delivering but that'd ok because...Mmm.... Service is sub par. Lying must be ok.... Gotta love that Postmaster General. Smh.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.