Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 800 Burkesville St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
They sent a package we were expecting to Jeffersonville Indiana which delayed it by 3 days. We tried to call the Columbia branch but the number is no longer in service. So apparently if you have a problem you have to go in to talk to anyone. This is the crappiest customer service I have ever experienced.
AO
Amy “leamyca” OC
Sep 24, 2025
1.0
The postal service at this location is so bad that it deserves a negative. I don't get my mail and many packages never get delivered. If I do get a package, it's smashed into the mailbox or thrown out onto the ground.
SC
Sherri Coffey
Jul 25, 2025
1.0
Cannot do their job properly. Always full of lies why they can't do it.
MH
Marti Hendrickson
Jul 8, 2025
1.0
Recently I moved from Atlanta, Ga., to Columbia, Ky. I'm retired, and was born in Columbia. Prior to EACH move I informed the Post Office EARLY enough to expect mail, but forwarded from previous residences. Got to Columbia, changed my address. After finding a place to live, I changed my address, again. In June, 2025, I moved into a home, in Campbellsville. My mail is still going to the 1st address, my packages are still being delivered to my 2nd address, and I'm wondering if ANY of my mail- and packages will catch up to me. I understand that the Post Office is 'under stress, and perhaps duress' as a result of politics, and such, but, come on. EACH time I've changed residences, PRIOR to ANY of my moves- ,I was FAITHFUL to forwarding my mail- EARLY. I'm not running from ANYBODY. Forwarding MY MAIL is MY responsibility. So, I take it seriously. But come on, guys, forward my mail. I've submitted REAL ADDRESSES, and have had to wait. Most of my previous carriers SEEMED NOT to be really concerned, but the people I have now, seem to be. Sorry for the LONG post, but, I'm just a little bit flabbergasted over the whole thing.
So, I made another trip to the Campbellsville Post office on Broadway, and the postal worker undersood, and even went back to making a NEW change, from all my Atlanta addresses. I thank him for that. Now, I just hope and pray, all my mail reaches me. Y'all pray for me, too....
DC
Denver Chapman
Aug 20, 2024
1.0
Our new delivery guy is awful! Let my packages ride in the back of his truck so they were soaking wet and the cardboard was literally falling apart. Today he saw me standing on the porch but still didn’t bother to pull up to have me sign for a package, instead he left a “Sorry we missed you!” notice. He leaves our mailbox wide open and our mail gets wet. He also leaves packages just sitting outside our mailbox for anyone to steal. He is the laziest driver we’ve ever had. We want Steve back!!! I have called and spoken to managers and the post master but absolutely nothing changes.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What are the primary services offered at the United States Postal Service location at 800 Burkesville St, Columbia, KY?
This USPS location offers mail and package sending, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, many Post Offices, including this one, accept first-time passport applications and often offer passport photo services by appointment.
Do I need to schedule an appointment for passport services at this USPS?
Most passport services require scheduling an appointment through the online scheduler, though some limited walk-in hours may be available.
What are the Post Office's operating hours?
Open Monday to Friday from 8:00 AM to 4:00 PM, Saturday 8:30 AM to 10:30 AM, and closed on Sundays.
Can I rent a PO Box at this location and how do I do it?
Yes, you can apply for a PO Box online or in person at this Post Office location. For online applications, visit the USPS PO Box management site.
Is 24/7 access to PO Boxes available at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes; however, hours may vary, so check with this Post Office for details.
What nearby attractions or stores can I visit around the USPS at 800 Burkesville St?
Nearby you can find Top Of The Hill Shoppe flea and thrift store, Five Star Food Mart supermarket, and MiMi's Shaved Ice for a sweet treat.
Are there medical services close to the United States Postal Service location?
Yes, New Path Medical Center, Columbia Pharmacy, Taylor Rural Health hospital, and Aaron Medical Center are nearby for medical and pharmacy needs.
Which places nearby can help me if I need automotive services near the Post Office?
You can visit Shawn's Quik Lube, Sexton and Cox Auto Sales, ShowTime Motors, Jay’s Used Cars LLC, or Baker Street Repair for various automotive services nearby.
How can I contact the United States Postal Service at 800 Burkesville St?
You can call their local phone number at +1 270-384-3206 or the main USPS number at +1 800-275-8777.