With a focus on the community of small businesses and consumers, Staples in Cold Spring, KY provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
I rarely leave negative reviews, but this experience should be addressed. On March 19, 2026, around 12:00 PM, at the Staples in Cold Spring, KY, I was purchasing approximately $300 worth of software. During checkout, I asked an employee if they could throw away a small piece of paper for me and was told, “No, we don’t take trash from customers.”
The issue isn’t the paper—it’s the lack of basic courtesy. The response came across as dismissive and unnecessary, especially toward a paying customer in the middle of a transaction.
Experiences like this reflect poorly on customer service standards and the overall brand. I would encourage management to review how situations like this are handled, as this was not a positive interaction.
I would appreciate being contacted by store management or corporate to discuss this experience further.
AS
Andrew Slentz
Mar 14, 2026
1.0
Closes early and opens late, Do Not rely on this store if you need to do anything timely or important
IA
Isaiah Ash
Jan 13, 2026
4.0
Pretty good but it Doesn't have everything and some things cost alot
RG
Rob G
Jan 5, 2026
2.0
I question how this place stays open. Nobody is ever here, and the employee's often times act like they have better things to do. Wasn't even able to ship UPS today through this location and gave up.
JJ
Judy Jones
Nov 19, 2025
5.0
Great customer service from Kennedy! Thanks for assisting me in finding the perfect printer!
What types of services does Staples in Cold Spring, KY offer?
Staples offers printing, shipping, technology, travel, recycling services, direct mail, design services, passport photos, Amazon returns, and Amazon Pickup.
Which products can I find at Staples Cold Spring?
You can find laptops, desktops, printers, office supplies, furniture, cleaning supplies, stationery, and popular brands like Apple, HP, Dell, Microsoft, and more.
What are the store hours for Staples in Cold Spring, KY?
Staples is open Monday to Friday from 9 AM to 7 PM, Saturday from 9 AM to 5 PM, and Sunday from 11 AM to 5 PM.
Does Staples Cold Spring offer pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, delivery, and same-day delivery services.
What payment methods are accepted at Staples in Cold Spring?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Is Staples Cold Spring equipped with recycling services?
Yes, Staples provides recycling for electronics, ink cartridges, and batteries.
Can I get passport photos taken at Staples in Cold Spring?
Yes, passport photo services are available at this location.
What nearby places can I visit when shopping at Staples Cold Spring?
Nearby you can visit the UPS Alliance Shipping Partner for additional shipping needs, Sephora for beauty products, and Starbucks for coffee and refreshments.
Where can I find alternative shipping services near Staples in Cold Spring?
UPS Access Point location and Amazon Locker - Rodica are nearby for convenient courier and delivery services.
Are there any nearby places to grab food or coffee around Staples Cold Spring?
Yes, you can visit Chan's Asian Wok for pan Asian cuisine or Starbucks for coffee.
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