United States Postal Service

2.4
14 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3514 Court St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3514 Court St, Catlettsburg, KY
41129, United States

Hours

Reviews

2.4
14 reviews
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  • MC
    Mallory Copley
    Dec 21, 2025
    1.0
    If I could give zero stars, would. We go a week at a time without mail and packages. We watch the mail man drive PAST our house both ways and deliver everyone’s but ours. We have made atleast 5 complaints or more over the last 6 months alone. Nothing gets done. We have medications that get delivered and more. There’s even been several occasions that he’s left our packages by or on top of our trash cans to be thrown away… i can’t believe they let this man still work there. I believe his name is Jacob. He doesn’t even attempt to deliver our mail. At this point I think he’s discriminating against me and my wife for being gay. He has seen us together multiple times out in the yard together and that’s the only thing I can think of as to why we’re being singled out like this. No one takes our complaints seriously.
  • LM
    Lou Montgomery
    Dec 18, 2025
    1.0
    Says there is no access to deliver packages. NOT TRUE! and then the next day Says delivery date not available
  • TM
    Teresa Mann
    Sep 16, 2025
    1.0
    Don’t answer phones, leave packages in the rain with no bags, never deliver to front door, ordered a family heriloom Bible and it was tied to my mail box but the bag was long enough to be in the stream behind it…. Soaked completely. Cardboard was almost nonexistent….Ordered diapers and they threw it under my mailbox basically in the road for cars to hit it…. Don’t like how when I order from Amazon they sometimes deliver I wish they never would. UPS and FedEx are the only ones that have the decency to deliver to our house and not in the stream like they have common sense
  • JJ
    Jacob Justice
    Aug 2, 2025
    1.0
    My dad had to go get his package from the post office because they are lazy and would not deliver his package because there was not a gap in his address. That is ridiculous. My dad has health problems and he shouldn’t have to drive to the post office every time he orders a package. It is ridiculous.
  • KD
    Kristen Dawn
    Apr 15, 2025
    1.0
    It's one thing to not receive my package because of rain, which makes no sense, Ashland never gave me that problem. It's even worse when you don't receive it simply because he "forgot to drop it off". Can we get a new competent worker over here at this post office?!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.