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Visit your local Post Office™ at 5300 Scottsville Rd! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.
Location
United States Postal Service
5300 Scottsville Rd, Bowling Green, KY
42104, United States
Hours
Reviews
2.0
283 reviews
5 stars
51
4 stars
14
3 stars
7
2 stars
10
1 star
201
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported problems with mail and package deliveries, including misdeliveries, packages marked as delivered but not received, and mail not being delivered at all.
Customer Service
Feedback indicates a significant lack of customer service, with many customers unable to reach the post office by phone and experiencing rude or unhelpful interactions with staff.
Staff Performance
While some employees received praise for their helpfulness, many reviews highlighted a pattern of rudeness and unprofessional behavior from certain staff members.
Operational Efficiency
Customers expressed frustration with long wait times, inconsistent hours, and overall inefficiency at the post office, leading to a negative experience.
Positive Experiences
Despite the negative feedback, a few customers noted positive interactions with specific employees who provided helpful and friendly service.
- JLJamie Leigh3 days ago1.0Very slow. Never answers their phone. Took them over 2 weeks to make a mailbox key. Overall just very disappointed and dissatisfied.
- RDRachel DrewOct 30, 20254.0This is the THIRD time the carrier has claimed we weren't home to sign for a package when we ABSOLUTELY were. I work from home, and I stalked the door all day for him. I saw him drive by and not stop, but he claims no one was here to sign. He didn't even leave a notice! I've been calling for two hours, and no one will answer. Edit: I feel bad about the 1-star review I made when I was missing a package and hangry. Everything I wrote was true, but that's literally only 3 screw-ups in 3 years of using this PO. They are much better than the POs I've used in Texas before moving here. If they could figure out a way to answer the phones regularly, they would be a good outfit for a PO.
- DWDarrell WorthingtonOct 6, 20255.0Great help shipping out items. John was very helpful and pleasant. Definitely a great personality and great counter help!
- ADAnn DarmodySep 18, 20255.0I bought stamps at the counter. Because they weren’t very busy. The lady was really nice. She showed me everything she had and I picked the ones I wanted.
- HHHeather HarpSep 9, 20252.0The mail carrier that we have had been very irresponsible. She either places mail in mailboxes where it doesn't belong or just fails to show up completely to deliver the mail. I receive a email daily to show what is coming in each day and have waited up till 9pm for mail to show up and it doesn't. Even went to the mailbox at 430am after waiting up till 9pm and still no mail from the day before. Some of these mail carriers (NOT ALL) need to do better about being responsible and doing their jobs correctly. This is getting ridiculous. I have already filed a complaint with USPS and they are investigating it. If this continues I will keep filing the complaints till something is done about it. If you can't do your job correct then maybe you need to find a different job that better suits you.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 5300 Scottsville Rd?
You can send mail and ship packages, obtain money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and find various shipping and packing supplies.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and many also take passport photos. Please complete and print your application form before applying.
Do I need an appointment for passport services at this Post Office?
Yes, most Post Offices offering passport services require scheduling an appointment online. Limited passport walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 5300 Scottsville Rd?
Monday to Friday, it is open from 8:30 AM to 5:30 PM, and on Saturday from 9:30 AM to 2:00 PM. It is closed on Sundays.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person with two valid IDs and a completed application. Availability and pricing can be checked online at the USPS website.
Are PO Boxes accessible after hours at this location?
Most USPS locations offer 24/7 access to lobby PO Boxes, but access hours may vary. Please check with your local Post Office for specific hours.
What nearby banks are close to the USPS on Scottsville Rd for financial services?
Nearby banks include South Central Bank, U.S. Bank ATM, FirstBank, and Farmers National Bank, which provide convenient options for banking needs before or after visiting the Post Office.
Which nearby convenience stores can I visit along with the United States Postal Service?
Convenience options nearby include Shell gas station, IGA Express grocery store, and Jr. Food Stores for snacks, groceries, or fuel before or after your Post Office visit.
Are there any nearby fitness or recreation venues near this Post Office location?
Yes, Vette City Crossfit and Thoroughbred Sports Academy are nearby for customers interested in sports and recreation around their postal errands.
Where can I find money transfer services close to the USPS branch on Scottsville Rd?
Western Union is located nearby, offering money transfer services convenient for customers needing financial transactions along with posting mail or packages.