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Visit your local Post Office™ at 5300 Scottsville Rd! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.
Location
United States Postal Service
5300 Scottsville Rd, Bowling Green, KY
42104, United States
Hours
Reviews
2.0
283 reviews
5 stars
51
4 stars
14
3 stars
7
2 stars
10
1 star
201
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported problems with mail and package deliveries, including misdeliveries, packages marked as delivered but not received, and lack of attempts to deliver.
Customer Service
Many reviews highlighted poor customer service, with complaints about rude staff, unhelpful responses, and difficulty reaching representatives by phone.
Staff Performance
While some employees received praise for their helpfulness, others were criticized for their attitude and lack of professionalism, leading to inconsistent service experiences.
Operational Efficiency
Customers expressed frustration with long wait times, slow service, and the post office's failure to open on time, indicating a need for better operational management.
Community Impact
Several reviews emphasized the negative impact of delivery failures on residents' lives, particularly concerning important documents and time-sensitive materials.
- JLJamie Leigh3 days ago1.0Very slow. Never answers their phone. Took them over 2 weeks to make a mailbox key. Overall just very disappointed and dissatisfied.
- RDRachel DrewOct 30, 20254.0This is the THIRD time the carrier has claimed we weren't home to sign for a package when we ABSOLUTELY were. I work from home, and I stalked the door all day for him. I saw him drive by and not stop, but he claims no one was here to sign. He didn't even leave a notice! I've been calling for two hours, and no one will answer. Edit: I feel bad about the 1-star review I made when I was missing a package and hangry. Everything I wrote was true, but that's literally only 3 screw-ups in 3 years of using this PO. They are much better than the POs I've used in Texas before moving here. If they could figure out a way to answer the phones regularly, they would be a good outfit for a PO.
- DWDarrell WorthingtonOct 6, 20255.0Great help shipping out items. John was very helpful and pleasant. Definitely a great personality and great counter help!
- ADAnn DarmodySep 18, 20255.0I bought stamps at the counter. Because they weren’t very busy. The lady was really nice. She showed me everything she had and I picked the ones I wanted.
- HHHeather HarpSep 9, 20252.0The mail carrier that we have had been very irresponsible. She either places mail in mailboxes where it doesn't belong or just fails to show up completely to deliver the mail. I receive a email daily to show what is coming in each day and have waited up till 9pm for mail to show up and it doesn't. Even went to the mailbox at 430am after waiting up till 9pm and still no mail from the day before. Some of these mail carriers (NOT ALL) need to do better about being responsible and doing their jobs correctly. This is getting ridiculous. I have already filed a complaint with USPS and they are investigating it. If this continues I will keep filing the complaints till something is done about it. If you can't do your job correct then maybe you need to find a different job that better suits you.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the USPS location at 5300 Scottsville Rd?
You can send mail and packages, buy money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at the USPS at 5300 Scottsville Rd.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time U.S. passport applications and offers passport photo services by appointment.
Do I need an appointment for passport services at this USPS?
Most passport services require an appointment made via the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of the USPS at 5300 Scottsville Rd?
The post office is open Monday to Friday from 8:30 AM to 5:30 PM, Saturdays from 9:30 AM to 2:00 PM, and is closed on Sundays.
Can I rent a PO Box online and access it at the Bowling Green USPS location?
Yes, you can search for and reserve PO Boxes online. Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but check local hours to be sure.
How much does a passport photo cost at this USPS location?
The fee for a passport photo is currently $15.
Are there any nearby banks where I can access ATM or banking services after visiting the post office?
Yes, nearby banks include U.S. Bank ATM, South Central Bank, FirstBank, and Farmers National Bank where you can access ATM and banking services conveniently.
If I need to send money or do money transfer services, is there a nearby location?
You can visit Western Union nearby for money transfer services, located close to the USPS at 5300 Scottsville Rd.
Are there any grocery or convenience stores close to this USPS location for quick shopping?
Yes, IGA Express and Dollar General are nearby for grocery and convenience shopping.
What nearby places can I visit for fitness or recreation around the USPS location?
You can visit Vette City Crossfit and Thoroughbred Sports Academy nearby for fitness and recreational activities.