United States Postal Service

2.4
46 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 219 W 5th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
219 W 5th St, Benton, KY
42025, United States

Hours

Reviews

2.4
46 reviews
5 stars
14
4 stars
1
3 stars
1
2 stars
2
1 star
28
  • SS
    SleepTv
    Dec 13, 2025
    1.0
    Horrible automated voice system. Spend 20min trying to get a hold of someone in house and some how still unable. Like they don't want you to talk to a live person. Wasted 20min otp, 40min drive (there and back) just for a simple question on whether or not they had duck stamp or sold out.
  • SF
    Somide Fiyinfiyinfoluwa
    Sep 11, 2025
    1.0
    Nor good
  • DD
    D D
    Sep 9, 2025
    1.0
    Whoever is delivering our mail from this office, we have been not getting all of our mail when it says it’s been delivered there’s nothing in my mailbox! This has happened twice in a week now and one of them was my bank information!! So either they are stealing it or delivering it to someone else! Website is useless for missing mail.
  • MT
    Marilyn Teichman
    Aug 25, 2025
    5.0
    Super, fast, and efficient service. In addition to posting, I received the exact information I needed to complete my online paperwork for my passport!
  • SB
    Staci Bachuss
    Jun 2, 2016
    1.0
    THE MOST unprofessional post office I have ever been to. We came from Paducah (30 minutes away) to drop off flyers for Every Door Direct Mail - we called the day before to make sure we had all of the information we would need - we weren't told about some "form" that had to be filled out. We were greeted by two of the rudest women I've ever met. They basically laughed in our faces because we didn't have this alleged form.. Well, maybe the postal workers should say on the phone when a customer calls that you need said form. Either way, we told them they were rude, and left without mailing anything. We'll get aforementioned form, and take it (and our business) to a more professional post office in Marshall County.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.