United States Postal Service

2.4
84 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1140 Carter Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1140 Carter Ave, Ashland, KY
41101, United States

Reviews

2.4
84 reviews
5 stars
21
4 stars
7
3 stars
3
2 stars
5
1 star
48
  • MF
    Mason Frisby
    3 days ago
    1.0
    Can never get my postman to deliver a package always marked "could not access delivery location" when it is never blocked, and can never get anyone to answer the phone. They have bunch of clowns running the place apparently.
  • KB
    Ky Barcus
    Oct 8, 2025
    1.0
    Should definitely be securing labels better. I’ve had 5 packages ‘go missing’ in the past month. Not hard to add a piece of tape over label. Also they’ll tell you that you can file for a claim for Ground through the website. The website only allows Priority Mail to be insured. Also the Missing Mail site has been down for weeks so we can’t file like that either. Don’t even bother asking for help there. They ‘can’t do anything’
  • MB
    Maya BeBlest
    Sep 11, 2025
    3.0
    Staff was rather brisk and dismissive. Not exactly Rude, more unfriendly. With customer service skills lacking.
  • TS
    Tony Stephens
    Aug 8, 2025
    5.0
    I have dealt with various postal clerks from this location for thirty + years and have never had a problem. I learned a long time ago that to get respect you have to give respect.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.