The UPS Store

3.6
121 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4150 in Ashland offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - At Route 23 And Diederich Blvd In The Lowes Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
378 Diederich Blvd, Ashland, KY
41101, United States

Hours

Reviews

3.6
121 reviews
5 stars
74
4 stars
3
3 stars
3
2 stars
4
1 star
37
  • SB
    sara beth
    Dec 18, 2025
    2.0
    I was in this location today and I understand this time of year is going to be busy. The young girl and young man working the counter around 10:30am were working their butts off. There was a line out the door. The other employees were in the back playing with a baby while the two upfront were trying to do everything. At one point the young man asked a question to im assuming a manager and she talked to him like a dog in front of the customer. Very unprofessional,and was very rude to him. Also an older gentleman came in to get a mailbox and the young women kept going back asking for help because she was not sure how to do that. No one came for about 10 minutes. Once someone did come up front they didn't have the password they needed to complete the transaction.the man did say forget it and walk out. When he did the guy that came up front to help mumble oh well when the gentleman left.I think these two employees should be recognized for being such great workers. As for the rest of the staff not so much ! I would give a 1 start but the two employees working very hard deserve 5 stars.
  • JS
    Jessica Sutfin
    Dec 18, 2025
    5.0
    This place is always clean and I always get great service everytime. That is why I always choose this location.
  • CS
    Christopher Smith
    Dec 13, 2025
    5.0
    Extremely quick service during a busy Christmas season!
  • MH
    Marissa Haack
    Dec 2, 2025
    1.0
    There was some confusion between employee and my husband. The employee that my husband spoke to said “you must be an idiot”. When asked to speak to manager, the employee spoke for us and manager proceeded to say he didn’t care about our concern. Poor customer service. I don’t expect to be told that I am right. I just expect to be treated with the respect and understanding that I give.
  • MB
    M Becker
    Dec 2, 2025
    1.0
    Always a terrible experience. I have been here 3 different occasions. The employees are always rude doesn’t matter which one waits on you.The absolute worst customer experience I have ever had. I always try to support small business but do yourself a favor avoid this location like the plague go to the package place in Ashland they actually value their customers.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the business hours of The UPS Store in Ashland?

The UPS Store in Ashland is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 3:00 PM, and Sunday from 10:00 AM to 3:00 PM. Holiday hours may vary.