United States Postal Service

3.6
8 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 10363 Alvaton Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10363 Alvaton Rd, Alvaton, KY
42122, United States

Hours

Reviews

3.6
8 reviews
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  • SS
    SMS
    Sep 27, 2024
    1.0
    Absolutely the worst service I've ever experienced in any location I've ever lived. I have lost count the number of times they just don't deliver my mail and they note "driveway not accessible." Here I go, walking out to the end of the driveway (my front yard is about an acre long) to see what the problem is....and .... nothing. There is absolutely nothing wrong with access to my driveway. The first time it happened, I thought maybe there was an accident or something, but then it happened again, and again, and again. They just run out of time? Or decide they don't want to work anymore for the day? I'm not even sure what they are thinking. But here is the best part.... do they take my mail back to the Alvaton post office and then redeliver the next day? NO!!! They take it all the way back to Bowling Green, do not update the tracking, and now I have to go all over the world to find out where the hell my packages are. Here I am again today. It is raining today. Its now almost 7pm and none of my packages are here. One of them containing medication that I need. I guess they just don't want to deliver in the rain AGAIN. I'll have to go out tomorrow and track down my packages AGAIN. :| Sincerely, Unhappy as hell in Alvaton!
  • BR
    B R
    Sep 20, 2024
    1.0
    Employee Steve needs to be educated on the use of Poshmark shipping labels.
  • KG
    Kayla Gaona
    Jan 15, 2022
    2.0
    Our mail is constantly being sent to the wrong address and we are constantly getting other peoples mail as if the addresses on the packages aren’t even being read. Then we get alerts that they have “tried” to deliver our mail but there is “no access” when it’s literally a mailbox just like all the other mailboxes on our street. Not hard to find at all. Not sure what’s going on but this has happened way before Covid but now it’s getting worse. We’ve had to literally go retrieve items from the actual post office before. Please please please look into this. I’ve got a very late Christmas present floating around somewhere that I have waited over a month for.
  • RH
    Remmington Harpe
    Nov 11, 2017
    5.0
    Absolute best place to go! I can get in and out with no wait at all and the nicest customer service you can ask for!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.