United States Postal Service

2.4
148 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 7117 W Harry St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7117 W Harry St, Wichita, KS
67276, United States

Hours

Reviews

2.4
148 reviews
5 stars
45
4 stars
7
3 stars
4
2 stars
3
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Jennifer for her assistance.

Delivery Issues

Numerous reviews highlighted significant delays and routing problems with packages, often taking several days longer than expected.

Facility Management

Customers expressed frustration with the management and efficiency of the distribution center, citing poor organization and lack of urgency.

Inconsistent Experiences

While some customers reported positive experiences, many others described ongoing issues with service reliability and package handling.
  • MB
    Marlana Bass
    Dec 29, 2025
    5.0
    Nice staff, got in and out quick even though there were others there too at lunch time on a Monday! :)
  • HK
    Hayley Knapp
    Dec 23, 2025
    1.0
    Wish I could give 0 stars because they sent my package to Omaha, NE instead of distributing it in Wichita, KS! And now it is LOST. Or that's what I assume since it has been in Omaha and has not moved and no one can seem to answer my questions. My package was supposed to arrive in Wichita, KS on Dec, 19th. It was sent from Florida, to Chicago, to Kansas City to Wichita on Dec. 19th (where it sat for 3 days) and then for some ridiculous reason was sent to Omaha, NE on Dec. 21 and now is in limbo. This issue needs to be rectified immediately! Disappointing, disheartening, and has shattered any amount of trust I previously had in the USPS.
  • BL
    Bryon Little
    Dec 9, 2025
    5.0
    Jennifer was very, very helpful. My first time shipping and she walked me through the process with a genuine attitude of wanting to help. Thank you Jennifer, loved the smile.💯🇺🇲
  • ZZ
    Zee Zee
    Dec 5, 2025
    1.0
    Warehouse workers are mostly talking between themselves and not doing much work. Drivers waiting 6hrs to get unloaded. They are pathetic!
  • MG
    Merdan Geldimuradov
    Nov 22, 2025
    1.0
    You need a whole day to delivery your load, very slow facility…..

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.