The UPS Store

3.5
138 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0952 in Wichita offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Central And Woodlawn.

Details

  • DeliveryNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomNot available

Location

The UPS Store
6446 E Central Ave, Wichita, KS
67206, United States

Hours

Reviews

3.5
138 reviews
5 stars
73
4 stars
8
3 stars
13
2 stars
6
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising the helpfulness and friendliness of staff, while others report rudeness and unprofessional behavior.

Pricing Issues

Several customers expressed dissatisfaction with perceived overcharging for services, including shipping and printing fees.

Delivery Problems

Numerous complaints about delivery issues, including packages arriving late or being mishandled, leading to frustration among customers.

Store Location

Customers noted difficulties in finding the store due to inadequate signage, which has been a recurring issue.

Efficiency

While some reviews highlight fast and efficient service, others mention long wait times and understaffing during busy periods.
  • TB
    Tobias Boon
    Dec 16, 2025
    1.0
    This isn’t a reflection of the branch itself, rather of the company itself. I had a package that is pending a pick up which required a signature. The package was an urgently expected one and the time provided was a time where nobody is able to sign for it. I had called and explained the situation but they decided to throw me back and forth towards them and the sender. All the calls I made to their customer service had me talking to someone who is disrespectful and talked over me CONSTANTLY. I understand ensuring that product and items are not lost but the rigidness and inability to provide more options for situations like this is ridiculous, on top of that, over the phone customer service staff that is utterly rude with 0 intent on fully resolving issues.
  • JJ
    JAY&FAM
    Nov 20, 2025
    1.0
    I REPORTED THIS LOCATION 6446 E. Central Ave. * VERIFIED* THROUGH THEIR ONLINE CUSTOMER SERVICE- THEY ARE UP-CHARGING THEIR SHIPPING- at least in my case, DIMENSIONS FOR 26- 24- 26 INCH item, boxed @ 115LBS Wichita KS to Hydro Oklahoma. I was quoted from the store " manager over 1100 bucks! Check your pricing online and report places that clearly dont know what they are doing and or are doing something dishonest. Either way- its totally unacceptable.
  • SO
    shawna ornelas
    Oct 31, 2025
    3.0
    Ok staff just how do u know u got packages there u dont only problem
  • AP
    A pilot
    Oct 30, 2025
    1.0
    2.25 to print a label for UPS shipping, rip off!
  • EC
    Encuentro con Cristo
    Oct 27, 2025
    1.0
    terrible customer service

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Wichita provide?

The UPS Store in Wichita offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

What are the store hours for The UPS Store at 6446 E Central Ave?

The UPS Store is open Monday through Friday from 8:30 AM to 6:30 PM, Saturday from 8:30 AM to 4:30 PM, and closed on Sundays.