The UPS Store

2.8
167 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3349 in Topeka offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 29th & Wanamaker In Front Of Hy-Vee.

Details

  • DeliveryNot available

Location

The UPS Store
4011 SW 29th St, Topeka, KS
66614, United States

Hours

Reviews

2.8
167 reviews
5 stars
66
4 stars
6
3 stars
3
2 stars
7
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise friendly and efficient staff, many report rude and unhelpful interactions.

Wait Times

Customers frequently mention long wait times, especially during busy periods, with some expressing frustration over slow service.

Staff Attitude

There are numerous complaints about staff being dismissive or rude, leading to a negative customer experience.

Store Environment

The store environment is noted to be crowded and sometimes chaotic, impacting the overall customer experience.

Mixed Experiences

While some customers report positive experiences, others have had significant issues, indicating inconsistency in service quality.
  • TC
    Teresa Castello
    Oct 25, 2025
    5.0
    I don't think these employees hear what a great job they do, near enough! The only time someone takes the time to write a review is when they want to complain. I'm in this location at least once a week and they are always helpful, patient, and knowledgeable. Thank you to the whole team for all you do for Topeka!
  • CS
    Christopher Serrat
    Oct 20, 2025
    1.0
    Rude People Can't Help People Quickly
  • CO
    Current Occupant
    Oct 15, 2025
    1.0
    Lines are extra slow because of returns. They really should have a line open for people that are actually shipping things.
  • SG
    Sam Geb
    Oct 3, 2025
    1.0
    Very disappointed at the customer service here, I don’t usually write reviews but I thought this might help them improve or somebody will take action, three employees I interact with gave the impression that they either mad or just hate their job, they are not welcoming and didn’t really care to help, they definitely need more training on customer service, professionalism and demeanor πŸ‘ŽπŸΌπŸ‘ŽπŸ»πŸ‘ŽπŸΌπŸ‘ŽπŸΌ
  • BJ
    Bobert Johnson
    Sep 30, 2025
    4.0
    Staff are great, parking lot is a nightmare

Frequently Asked Questions About The UPS Store

What services does The UPS Store #3349 in Topeka offer?

The UPS Store #3349 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, computer access, and small business services.

Where is The UPS Store #3349 located?

It is located at 4011 SW 29th St, Topeka, KS 66614, in front of Hy-Vee at 29th & Wanamaker.