Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3349 in Topeka offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 29th & Wanamaker In Front Of Hy-Vee.
Feedback on customer service is mixed; while some customers praise friendly and efficient staff, many report rude and unhelpful interactions.
Wait Times
Customers frequently mention long wait times, especially during busy periods, with some expressing frustration over slow service.
Staff Attitude
There are numerous complaints about staff being dismissive or rude, leading to a negative customer experience.
Store Environment
The store environment is noted to be crowded and sometimes chaotic, impacting the overall customer experience.
Mixed Experiences
While some customers report positive experiences, others have had significant issues, indicating inconsistency in service quality.
TC
Teresa Castello
Oct 25, 2025
5.0
I don't think these employees hear what a great job they do, near enough! The only time someone takes the time to write a review is when they want to complain. I'm in this location at least once a week and they are always helpful, patient, and knowledgeable. Thank you to the whole team for all you do for Topeka!
CS
Christopher Serrat
Oct 20, 2025
1.0
Rude People Can't Help People Quickly
CO
Current Occupant
Oct 15, 2025
1.0
Lines are extra slow because of returns. They really should have a line open for people that are actually shipping things.
SG
Sam Geb
Oct 3, 2025
1.0
Very disappointed at the customer service here, I donβt usually write reviews but I thought this might help them improve or somebody will take action, three employees I interact with gave the impression that they either mad or just hate their job, they are not welcoming and didnβt really care to help, they definitely need more training on customer service, professionalism and demeanor ππΌππ»ππΌππΌ
What services does The UPS Store #3349 in Topeka offer?
The UPS Store #3349 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, computer access, and small business services.
Where is The UPS Store #3349 located?
It is located at 4011 SW 29th St, Topeka, KS 66614, in front of Hy-Vee at 29th & Wanamaker.
What are the regular business hours of The UPS Store #3349?
Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 10:00 AM to 4:00 PM, and closed on Sundays.
Is The UPS Store #3349 open on major holidays?
The store is closed on Thanksgiving (Nov 27, 2025), Christmas (Dec 25, 2025), New Year's Eve (Dec 31, 2025), New Year's Day (Jan 1, 2026), and Jan 19, 2026. It is open on Veterans Day (Nov 11, 2025) and the day after Thanksgiving (Nov 28, 2025).
What payment options are accepted at The UPS Store #3349?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact The UPS Store #3349?
You can call them at +1 785-271-6245 or email store3349@theupsstore.com.
What types of products can I buy at The UPS Store #3349?
They sell office products, mailing supplies, moving boxes, and stamps & postage.
Are there any nearby places to visit before or after using The UPS Store's services?
Yes, nearby you can visit Dialogue Coffee House, a coffee shop and cafe, perfect for grabbing a drink before or after your visit.
Is there a nearby fitness or wellness center near The UPS Store #3349?
Yes, Lava Yoga Topeka and LAVA YOGA Studio are nearby yoga studios where customers can relax and refresh before or after their visit.
Are there other professional services near The UPS Store #3349?
Yes, nearby professional services include Shred Nations for shredding needs, and Wichers Children's Highlights for event photography.