Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 19800 Metcalf Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Did a passport walk-in and they were extremely nice and the process was fast!
AR
Amelia Rickard
Aug 11, 2025
5.0
This was hands-down the best post office experience I have ever had! From the moment I walked in, every employee had a positive, can-do attitude and genuinely wanted to help.
I was in a serious pinch—needing my passport in about a month—and they walked me through every step of the process, including expediting fees, required documents, and timelines. They made what could have been a stressful situation feel simple and manageable.
I had already been driving all over Kansas City trying to get this figured out. Earlier in the day, I went to the Monticello post office as a walk-in, but the gentleman there seemed unwilling to help and told me my only option was to go to Chicago to get my passport.
This location was the complete opposite—friendly, knowledgeable, and efficient. They went above and beyond to make sure I left feeling confident and taken care of. I can’t recommend them enough!
RS
reghoud said
Jun 29, 2025
5.0
They accept walking applications for passport. They're super helpful.
BC
Brad Chandler
Jun 9, 2025
5.0
Best post office people in the kc area. Super helpful and they smile!!!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service at 19800 Metcalf Ave?
This Post Office offers mail and package sending, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and offers passport photo services by appointment.
Do I need an appointment for passport services here?
Most passport services require an appointment through the USPS online scheduler, although some limited walk-in hours may be available.
What are the Post Office's hours of operation?
The Post Office is open Monday to Friday from 8:45 AM to 4:15 PM and on Saturday from 8:30 AM to 10:30 AM. It is closed on Sundays.
Can I get a PO Box at this location, and how do I reserve one?
Yes, you can obtain a PO Box here. You can search for availability and reserve a PO Box online at the USPS website, then complete the setup in person.
How can I get to the United States Postal Service using nearby landmarks?
The Post Office is located near the Stilwell Farmers Market and Maverick Outdoor Living and Design, making it easy to find when visiting these well-known local places.
Are there convenient places to shop or eat nearby the Post Office?
Yes, nearby you can visit Hunt Brothers Pizza for a meal or the Wine Cellar for drink options after your visit to the Post Office.
Where can I access additional services like car repair or insurance near the Post Office?
Nearby services include Custom Alignment for automotive repair and Nationwide Mutual Insurance Company for insurance needs, both within easy reach from the Post Office.
Does this Post Office offer 24/7 access to PO Boxes?
Most PO Boxes in the lobby offer 24/7 access, but hours can vary; please check with this location for specific lobby access times.
Is the United States Postal Service hiring currently?
Yes, USPS is hiring and you can view top job openings on their career opportunities page online.