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Visit your local Post Office™ at 22015 W 66th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, leading to a negative experience.
Delivery Issues
Frequent complaints about packages being delivered to the wrong address or not delivered at all.
Passport Services
Mixed reviews on passport services; some had positive experiences while others faced significant issues.
Staffing Problems
Customers noted a lack of staff leading to long wait times and inefficient service.
Overall Experience
General dissatisfaction with the post office's operations, with many customers expressing a desire to avoid this location.
SS
Sue Schwegman
Oct 11, 2025
1.0
They delivered a package to the wrong address, an expensive package that had to be signed for, and won't take responsibility for their mistake. They clearly did not look at the zip code...because we have lived here for over 20 years. So now we have to reach out to the seller because the post office stinks, and won’t help correct their mistake.
I also had an appointment for to get a passport, it's one of the few locations that do the pictures too. They called me the day before to cancel my appointment, and told me I could go to a walk in one...that was about 45 minutes away. And of course he just thought it was no big deal...it was a big deal, and delivering the package to the wrong location is also a big deal, one that cost hundreds of dollars is a very big mistake.
It's by far the worst post office in the KC area....ya'll have been warned.
AJ
AJ January
Sep 20, 2025
5.0
I used click n ship to get a shipping label, which I had printed off at the post office. The attendant was very informative and friendly, and the service was quick.
ML
Michelle Leo
Sep 10, 2025
1.0
They need more staff! The newer gentleman working up front is super nice and smiles. The passport services create super long lines for others.
CC
Caleb
Sep 6, 2025
5.0
Turned in passport here and had a great experience. Gentleman was very polite. Family in front of me had some mistakes in their form and he was very helpful and patient working through everything
AR
Amelia Rickard
Aug 11, 2025
1.0
I was really disappointed with my experience here. I came in as a walk-in needing help with a passport, and unfortunately, the gentleman I spoke with (passport agent or whatever you call them here) did not seem interested in assisting me. Instead of offering solutions, I was simply told I’d need to go to Chicago to get my passport.
After leaving frustrated, I went to the Stilwell (19800 Metcalf Ave) post office—and the difference was night and day. The staff there were friendly, welcoming, and went out of their way to walk me through the process, answer my questions, and help me understand my options.
If you need help with a passport or just want a more positive customer service experience in regards to passports, I highly recommend going to the Stilwell post office instead.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 22015 W 66th St?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and can take passport photos by appointment.
Do I need an appointment for passport services here?
Most passport services require scheduling an appointment through the online scheduler, although limited walk-in hours are available at select locations.
What are the operating hours for this Post Office?
Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 8:30 AM to 1:00 PM. The Post Office is closed on Sundays.
How can I rent a PO Box at this location?
You can reserve a PO Box online or in person. Online reservations are available at the USPS website where you can check availability and pricing.
Is there 24/7 access to PO Boxes here after normal business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Please check with this Post Office for specific lobby access times.
What nearby places can I visit before or after going to the Post Office?
You can visit nearby eateries like Papa Murphy's for pizza or Smallcakes Shawnee for cupcakes and desserts. For personal care, Urban Polish nail salon and Sport Clips hair salon are nearby as well.
Is there another postal service nearby if I need alternative locations?
Yes, nearby alternatives include Post Office Monticello, US Post Office, USPS Collection Point, and UPS Access Point location all offering various postal and shipping services.
Are there financial service providers near the Post Office?
Yes, Moneytalk offers financial services, and BMO Harris Bank Mortgage as well as BMO Bank N.A Branches are nearby for your banking and mortgage needs.
How can customers find more information or schedule services online for this Post Office?
Customers can visit the USPS website or use the online reservation system for appointments and PO Box reservations. Mobile apps for iOS and Android are also available for convenient access.