Business Details
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Visit your local Post Office™ at 12433 Antioch Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.9
229 reviews
5 stars
40
4 stars
5
3 stars
10
2 stars
7
1 star
167
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of empathy.
Delivery Issues
Customers frequently reported lost or delayed mail and packages, with many experiencing significant issues with delivery accuracy.
Long Wait Times
Many reviews mentioned excessively long lines and slow service, often with only one clerk available to assist customers.
Communication Problems
Customers struggled to reach the post office by phone, with many complaints about unreturned calls and lack of effective communication.
Inconsistent Service
There were mixed experiences regarding service quality, with some customers praising individual employees while others reported systemic issues.
- MEMaddie ElliottOct 20, 20251.0I have truly dealt with a more rude post office ever. Zero patients awful customer service. These employees need to find different jobs if they are miserable enough to treat people this way. Do better.
- SGSeth GarrettSep 20, 20251.0Constantly find mail that looks like it has cards or money in it opened by their employees. Deliveries never happen on time either especially when theyve literally been sitting in KC for DAYS.
- PRP RobSep 19, 20251.0If I could give -5 I would. I have received mail 4 out of the last 12 business days! All this despite having informed delivery notices each days showing I should have received 16 pieces of mail in the last 5 days! I have received 4 pieces of mail. I am missing a US treasury check, a letter from Federal Workrers Medical program and a rebate check of $50 today. They are not singling me out. At the very least it is 2 or more blocks of my neighborhood. I have made numerous complaints via Usps website with nothing but lies and false promises. Oh and the same form letter via email 3 times! Unfortunately not all communication can be handled digitally. Believe me I wish it could.
- ESEzekiel SmithSep 15, 20255.0Ms. Vivian here at USPS was such a wonderful person to get my passport from. She was so friendly and informative and patient and whatever they pay her it’s not enough! It was quite busy but as soon as she jumped in the line dwindled and she never lost her smile. THANK YOU
- CBChris BrowningAug 6, 20251.0The post office would not give me a refund on regular mail because they don't guarantee their service on regular mail. This is just a policy for all post offices which I think absolutely sucks The customer is always right but I guess not in this case
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service at 12433 Antioch Rd?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more.
Can I apply for a passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment via the online scheduler, although limited walk-in hours are offered at select locations.
What are the hours of operation for this Post Office?
Monday through Friday from 8:30 AM to 4:30 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sunday.
How can I reserve a PO Box at this location?
You can search for and reserve PO Boxes online at the USPS website and complete the setup in person at the Post Office.
Is 24/7 access to PO Boxes available at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with this location for details.
Are there other Post Office locations near 12433 Antioch Rd?
Yes, nearby Post Offices include the Blue Valley Branch Post Office Overland Park and other USPS locations close by for your convenience.
What dining options are near the United States Postal Service on Antioch Rd?
Nearby restaurants include Taqueria La Nueva, Smart Cookies Bakery, Planet Sub, and Godfather's Pizza where you can enjoy meals before or after your visit.
Where can I find car wash services near this Post Office?
Xcel Car Wash is located nearby, offering car wash and auto detailing services which might be useful during your errands.
Are there any health or medical services near the United States Postal Service on Antioch Rd?
Yes, Journey Chiropractic and Grace Dental are nearby options for chiropractic and dental services respectively, if you need medical care.