Brand Certified
United States Postal Service
3.1(143 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
9727 Antioch Rd, Overland Park, KS
66212, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 9727 Antioch Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
3.1
143 reviews
5 stars
62
4 stars
10
3 stars
4
2 stars
10
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.
Efficiency
Customers noted that the service can be slow, with packages taking days to be scanned and long wait times during busy hours.
Staff Knowledge
Some staff members are recognized for their knowledge and ability to assist with complex tasks, while others are criticized for being unhelpful or dismissive.
Accessibility Issues
There are complaints about the accessibility of the location and the self-service kiosk, which has caused frustration for customers.
Package Handling
Multiple reviews mention issues with lost or delayed packages, leading to dissatisfaction with the reliability of the postal service.
- MWMiranda WheatleyFeb 20, 20265.0Came in today to ship a package. The two men there were so nice! The on particular you was extremely helpful and was being very kind to everyone in line in front of me! They were really understaffed and at one point there was only one guy working line and the was a line out the door. They still had positive moods and made each person feel like their time was valuable. Thank you for the good customer service!
- TTThrowfar8Feb 19, 20265.0Friendly employees
- SWsylvia wagnerFeb 3, 20261.0Arrived before 9:40 and got turned down for a walk in for two passports. They told us it was too busy, but there was no one in line. Made me to go to Stillwell and got it done quick and easy. It would be nice if anyone would pick up the phone so I can ask ahead of time.
- DEDylan EngelJan 24, 20261.0I have dropped off multiple packages here over the last couple months, and it takes 2/3 days for them to even scan the package into their system. This is by far the worst Post Office I’ve ever used. And I have shipped thousands of packages with eBay.
- KEKasey EasleyJan 9, 20261.0I went in to get a passport, they were at first friendly and helpful. Then I went in a few days later and asked a question about the shipping because it was super confusing. They made me feel super stupid and it was embarrassing because people were also staring. Don't know the lady's name but the guy was named Paul I believe.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 9727 Antioch Rd?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State and most can take your passport photo. Be sure to complete and print your passport application form before applying.
Do I need an appointment to use passport services at this Post Office?
Most Post Offices offering passport services require an appointment using the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours for this Post Office?
Monday through Friday, it is open from 8:30 AM to 5:00 PM; Saturdays from 8:30 AM to 1:00 PM; and it is closed on Sundays.
How much does it cost to get a passport photo at the USPS on Antioch Rd?
The current fee for a passport photo at USPS is $15.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person with two valid forms of ID and a completed application. Find available boxes and reserve one online at the USPS PO Box website.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, but hours may vary. Check with this Post Office for specific lobby access times.
What nearby places can I visit before or after coming to this Post Office?
Nearby you can visit Stonegate Park and Stonegate Outdoor Pool for recreation, or Westbrooke Church for religious services.
How can nearby transportation services help me reach the USPS at 9727 Antioch Rd?
Via Express, a local transportation service nearby, can help you get to the Post Office conveniently if you need transit options in the area.
Are there any nearby businesses related to technology near the United States Postal Service?
Yes, nearby are technology and software-related companies like Orbund LLC and Lucky Orange, which might be useful if you seek IT services in the area.
Brand Certified Facts from United States Postal Service
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