Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4279 in Overland Park offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - West Side Of Metcalf Between Natural Grocers & The Macaroni Grill.
Details
- DeliveryNot available
Location
Hours
Reviews
4.3
131 reviews
5 stars
105
4 stars
3
3 stars1
2 stars1
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
The majority of customers praised the staff for being friendly, helpful, and efficient, although some reported instances of rudeness from specific employees.
Service Quality
Many reviews highlighted the quick and professional service, especially for tasks like Amazon returns and printing, with several customers expressing satisfaction with the quality of work.
Inconsistency
There were mixed experiences regarding service consistency, with some customers reporting excellent service while others encountered rude or unhelpful staff.
Website Issues
Several customers expressed frustration with the website's navigation and functionality, leading to issues with package tracking and returns.
Store Environment
A few reviews mentioned cleanliness issues and unpleasant odors in the store, indicating a need for improvement in the physical environment.
- MAMelanie Azcue4 days ago5.0Staff is so friendly and helpful!
- PPPeterNov 8, 20255.0I went to ship a return and a few saw blades for sharpening. The tall gentleman who I believe owns the store was extremely nice, helpful, and fair. He took the time to help get my labels printed and a form I needed to fill out that I wasn't able to print at home. He has provided the best UPS store experience I have had. A great store and great staff to help!
- OSOlivia SchmittOct 29, 20255.0Super friendly!! Very efficient! I needed to print my resume and the good luck and encouragement I got was so uplifting. Just good folks. Plus my resume looked fantastic on the thicker paper they had.
- FNForrest NanneyOct 9, 20255.0Incredibly nice folks working behind the front desk. I sent in a print order and they had it ready before arrived. It was exactly how I needed it and they even offered me a folder to put the papers in. 10/10!
- SRSamantha RadcliffSep 12, 20251.0I rarely ever leave negative reviews, but was honestly caught off guard by how rude the man at the counter was. It was my 1st time returning an Amazon package and he was rude and condescending and offered zero assistance or guidance and spoke to me like I was an idiot. I have spent many years in customer service and would have been embarrassed if I had an employee treat a customer this way. The woman working handled my return professionally and was kind. He should take some notes from her.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #4279 in Overland Park offer?
The UPS Store #4279 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.
Where is The UPS Store #4279 located?
It is located at 9218 Metcalf, Overland Park, KS 66212, USA, on the west side of Metcalf between Natural Grocers and The Macaroni Grill.
What are the regular business hours for The UPS Store #4279?
The store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 4:00 PM, and is closed on Sundays.
Is The UPS Store #4279 open on holidays?
The store observes some holiday closures such as Thanksgiving Day (November 27), Christmas Day (December 25), New Year's Eve (December 31), New Year's Day, and Martin Luther King Jr. Day, but is open on other holidays like Veterans Day and the day after Thanksgiving.
What payment options are accepted at The UPS Store #4279?
Payments can be made via American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact The UPS Store #4279 via email or phone?
You can reach them by phone at +1 913-649-2925 or email at store4279@theupsstore.com.
Does The UPS Store #4279 offer any special deals or coupons?
Yes, you can save big with their special offers and coupons available on their website.
What nearby places can I visit when I come to The UPS Store #4279?
You can visit Natural Grocers and The Macaroni Grill, which are located near the store, for groceries or dining before or after your visit.
Are there any community service organizations near The UPS Store #4279?
Yes, multiple nearby community service nonprofits like the Reda Educational Foundation and the National Kidney Foundation are close by, offering opportunities for community involvement.
How can nearby businesses like Proper Lawn Care or Hunter-Gloeb Technologies help a customer visiting The UPS Store?
Customers visiting The UPS Store might also utilize services from Proper Lawn Care for landscaping or Hunter-Gloeb Technologies for automotive repair if needed during their trip to the area.