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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2924 in Overland Park offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 151st And Metcalf.
Details
- DeliveryNot available
Location
Hours
Reviews
4.1
118 reviews
5 stars
87
4 stars
3
3 stars1
2 stars
3
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being friendly, helpful, and efficient, with many customers highlighting specific employees for their exceptional service.
Inconsistency
There are reports of rude and unprofessional behavior from some employees, leading to negative experiences for certain customers.
Efficiency
Many reviews commend the store for its quick service and ability to handle multiple customers effectively, although some customers experienced delays.
Packaging Issues
Several customers reported problems with packaging and shipping, including damaged items and poor handling, leading to dissatisfaction.
Long Wait Times
Some customers expressed frustration with long wait times and inadequate staffing during busy periods.
- JRJ Reef3 days ago1.0The absolute worst. Do not bother taking out any type of insurance. They will ignore you and tell you that UPS Corporate and the franchise stores are separate. You pay for insurance. Jump through 50 hoops provide everything they ask and they deny you without any reason. I am now forced after 6 months to file a complaint with the insurance commissioner and DOT. Probably will have to sue them. This is fraud. The tactic is clear. Wear you out requesting endless information and drag it out so long you give up. Ship FedEx. Stay away from this store and company. I have been a customer for over 25 years. Very disappointed!
- KBKim Brightwell3 days ago5.0This is hands down the best UPS store I have been in, and I make sure this is one I always use. The staff is always friendly & helpful. (They have even helped me carry in boxes from my car!). They are great at multi-tasking, and do everything they can do shorten the wait and 'keep the line moving'. I would give it more than 5 stars, if I could :-)
- RMRudraksha MehtaDec 22, 20255.0Great friendly worry-free service. Very efficient.
- LHLinda HaddoxDec 19, 20255.0Shawn and his team went above and beyond to create what I needed on a tight deadline. It was for a special gift and they delivered beautifully. I highly recommend them.
- MCMoms for Liberty Johnson CountyDec 17, 20255.0Aubree Swisher was so truly helpful with getting my four different packages prepared & ready to ship! There were multiple new addresses and various needs for each package. It was clear he knows what he’s doing & I was able to leave having total confidence that everything would get to where it needed to on time and in order. And they did! Plus Aubree asked about needing stamps, which wasn’t even on my radar for this trip. This saved me a trip to the post office later, which I so appreciated. All my packages arrived intact at their correct destinations. I juggle a lot of responsibilities, so being able to count on people like Aubree and the team at UPS is a huge help and delight.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #2924 in Overland Park offer?
The UPS Store #2924 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and computer access.
Where is The UPS Store #2924 located?
It is located at 7111 W 151 St, Overland Park, KS 66223, USA, near the intersection of 151st and Metcalf.
What are the operating hours for The UPS Store #2924?
Monday to Friday, the store is open from 8:00 AM to 7:00 PM; Saturdays from 9:00 AM to 4:00 PM; and closed on Sundays.
Is The UPS Store #2924 open on major holidays?
The store is closed on Thanksgiving Day (Nov 27), Christmas (Dec 25), New Year's Eve (Dec 31), New Year's Day (Jan 1), and Martin Luther King Jr. Day (Jan 19). It operates regular hours on Veterans Day (Nov 11) and the day after Thanksgiving (Nov 28).
How can I contact The UPS Store #2924?
You can reach them by phone at +1 913-897-6623 or email at store2924@theupsstore.com.
What payment methods are accepted at The UPS Store #2924?
The store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #2924 offer mailbox rental services?
Yes, the store offers mailbox rental services for mail and packages.
Can I get documents notarized at The UPS Store #2924?
Yes, notary services are available at The UPS Store #2924.
What nearby places of interest are close to The UPS Store #2924?
Nearby places include GForce Engineering (auto customization and repair), DOT Compliance Services (freight and cargo service), and Technology Ally (IT and software services).
How might customers visiting The UPS Store #2924 benefit from nearby restaurants?
Customers can visit nearby restaurants like Wing Street and Pizza Hut to enjoy a meal before or after handling their shipping or printing needs at The UPS Store.
Are there any nearby professional services that complement The UPS Store #2924?
Yes, nearby services include Strategic Dental LLC for dental care, Shred Nations for shredding services, and Optimize Neurofeedback for health consulting.